pdf creation results in an error message %[Error:...%...

Customer of mine has the following problem when using the elements server to
produce .pdf files via in and out folders. Any ideas ?

%%[ Error: undefined; OffendingCommand: ÐÏ à¡± á ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Platform setup is:

Kernel version: Microsoft Windows Server 2003, Uniprocessor Free
Product type: Server
Product version: 5.2
Service pack: 1
IE version: 6.0000
Processor speed: 2.9 GHz
Processor type: Intel(R) Xeon(TM) MP CPU
Physical memory: 1024 MB
Video driver: VMware SVGA II
OS Hot Fix Installed
KB883939 12/07/2005
KB890046 12/07/2005
KB893756 20/09/2005
KB896358 12/07/2005
KB896422 12/07/2005
KB896428 12/07/2005
KB896727 20/09/2005
KB898715 12/07/2005
KB899587 20/09/2005
KB899588 15/08/2005
KB899591 20/09/2005
KB901214 12/07/2005
KB903235 12/07/2005
Q147222 05/05/2005
ServicePackUninstall 05/05/2005

Office Application is Microsoft Office Professional Edition 2003 with SP1
installed

Java 2 Runtime Environment, SEv 1.4.2_09, also the SDK of the same version

Adobe Acrobat 6 Professional version 6.0.0 ( 19/5/2003)

ActivePerl 5.8.7

We're also getting the below error message when we generate Word 2003 doc to PS
file using Distiller.

>We're also getting the below error message when we generate Word 2003 doc to
PS file using Distiller.

Yes. This is because Distiller does not do this. It only converts
PostScript files to PDF, nothing else at all. (Elements Server is a
different story).

If you have Acrobat and are not clear how to use it, I recommend
posting in the Acrobat forum.