Groups > Software Support > Adobe Acrobat Elements Server > Re: Acrobat plug-in cannot launch acrobat




Acrobat plug-in cannot launch acrobat

Acrobat plug-in cannot launch acrobat
Sun, 19 Aug 2007 09:48:32 -070
Using Adobe Acrobat Elements 6.0 with a 6.0.2 upgrade on Windows XP (Media
Center Edition 2002 SP2).

Recent attempts to open some web links result in a notification "Acrobat
plug in cannot launch acrobat". I've run the repair/reinstallation function
on 6.0 using the Elements CD and also have done manual removals and
re-installations but the problem persists and I continue to be notified that
"Windows cannot open AdobeElements.pdf" - I am also unable to locate
this file using the search function, both before or after the removals and
re-installations I've attempted using Adobe Acrobat Elelments 6.0 CD.

Since "Windows cannot open AdobeElements.pdf", it seems that I cannot
use use Adobe helpwww.boxedcpu.com/AcrobatElements.pdfhelp because it's a PDF
based system, which includes information on all tools, commands and features for
Windows versions of applications).

Irrespective of having removed and re-installed Adobe Acrobat Elements 6.0 from
it's CD, Adobe elements in C:\Documents and Settings\All Users\Start
Menu\Programs is indicated as being empty. In add/remove programs Adobe Acrobat
Reader 6.2.0 reader shows 5.64MB and Adobe 8.0 reader (no acrobat) 86.68MB - but
no there's no value listed for Adobe Acrobat Elements 6.0 and attempting to use
the repair function with the CD doesn't have any effect. (...also add/remove
programs indicates that the last time the program was used was 10/2006 - however
the Acrobat plug-in was working until it quit about a week ago).

According to Adobe technical support there's no longer any technical support
available for Adobe Acrobat Elements (6.0) and the only thing they can offer is
this user to user forum. Incidentally, in the case of Acrobat Elements 6.0
there's no upgrade to 8.0 available.

Post Reply
Re: Acrobat plug-in cannot launch acrobat
Thu, 23 Aug 2007 13:29:53 -070
If someone else has this problem and is using a Dell PC, go to
 <http://support.dell.com/support/topics/global.aspx/support/en/chat?c=us&
;cs=19&l=en&s=dhs>
Post Reply
Re: Acrobat plug-in cannot launch acrobat
Mon, 16 Jun 2008 18:39:16 -070
I am receiving errors messages that says "cannot launch acrobat. I just
started having this problem about a week ago. I cannot get access to any PDF
files. I hope i have given you enough info to help me resolve this problem. I
look forward to hearing from you shortly.

Post Reply
about | contact