Groups > Software Support > Adobe Acrobat for MAC > Re: Can not print via Acrobat, Distiller




Can not print via Acrobat, Distiller stopped

Can not print via Acrobat, Distiller stopped
Sun, 11 May 2008 02:42:24 -070 
Hello,
running a PowerMac G4 with OS 10.5.2 Leopard and CS 3, everything updated with
the latest version e.g. Acrobat 8.1.2.... but printing via distiller and
creating a PDF is not possible, neither through any of the other Adobe
applications nor with Word or Quark. Every time I print I only create a crash
report, a sample crash report is attached. Any idea?!?!?!?! Thanks and happy
holiday!
Process: DistillerIntf [1047]
Path: /Applications/Adobe Acrobat 8 Professional/Acrobat
Distiller.app/Contents/MacOS/DistillerIntf
Identifier: DistillerIntf
Version: ??? (???)
Code Type: PPC (Native)
Parent Process: pdf800 [1044]

Date/Time: 2008-05-11 11:25:54.776 +0200
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 1

Thread 0:
0 libSystem.B.dylib 	0x949cb978 mach_msg_trap + 8
1 libSystem.B.dylib 	0x949d289c mach_msg + 56
2 ...ple.CoreServices.CarbonCore	0x9650c5ec YieldToThread + 528
3 ...ple.CoreServices.CarbonCore	0x9650c3c8 YieldToAnyThread + 16
4 com.adobe.DistillerLib 	0x0105c82c DistillerYield + 124
5 com.adobe.DistillerLib 	0x0104f270 DistillerEngine::Init() + 800
6 com.adobe.DistillerLib 	0x0105a854 DistillerOpen + 52
7 DistillerIntf 	0x000029d4 start + 2260
8 DistillerIntf 	0x00002290 start + 400
9 DistillerIntf 	0x00002138 start + 56
10 ??? 	0x00000ffc 0 + 4092

Thread 1 Crashed:
0 com.adobe.DistillerLib 	0x0127c614 os_strcmp + 4
1 com.adobe.DistillerLib 	0x012937e8 PSRIPAppendHostSearchDir + 456
2 com.adobe.DistillerLib 	0x01293998 PSRIPAppendHostSearchDir + 888
3 com.adobe.DistillerLib 	0x012bbe44 RgstUnixStoDevFileNameProc + 132
4 com.adobe.DistillerLib 	0x01264234 StoDevCreateStm + 228
5 com.adobe.DistillerLib 	0x012600d0 CreateFileStm + 16
6 com.adobe.DistillerLib 	0x012dce24 PurgeFilterStorageTempFiles + 148
7 com.adobe.DistillerLib 	0x012cd3c8 FiltersInitProc + 296
8 com.adobe.DistillerLib 	0x013bd8d0 PSRealTime + 496
9 com.adobe.DistillerLib 	0x013bdd1c InitPostScript + 748
10 com.adobe.DistillerLib 	0x0144a760 AwaitAllPSPages + 2288
11 com.adobe.DistillerLib 	0x0144aa3c HPGLInterpreter + 220
12 com.adobe.DistillerLib 	0x01292fac PSRIPInitialize + 1020
13 com.adobe.DistillerLib 	0x01060be8 DistillerPSRip::PSInit(void*) + 200
14 ...ple.CoreServices.CarbonCore	0x96511818 CooperativeThread + 344
15 libSystem.B.dylib 	0x94a0db98 _pthread_start + 316

Thread 1 crashed with PPC Thread State 32:
  srr0: 0x0127c614 srr1: 0x0000f030 dar: 0x00000000 dsisr: 0x40000000
    r0: 0x0000002f r1: 0xf007f980 r2: 0x00000041 r3: 0x00000000
    r4: 0xf007f9b8 r5: 0x00000004 r6: 0x014b62b8 r7: 0x000000ff
    r8: 0xf007ff48 r9: 0x0000002f r10: 0x013e75c8 r11: 0xa07fb898
   r12: 0x01293a40 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
   r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
   r20: 0x00000000 r21: 0x00000000 r22: 0x0156d2b4 r23: 0x00000002
   r24: 0x014bcda0 r25: 0x0153cda0 r26: 0x01485150 r27: 0x01485150
   r28: 0x03a72244 r29: 0x01563760 r30: 0x0171acf0 r31: 0x01293760
    cr: 0x88004484 xer: 0x20000004 lr: 0x012937ec ctr: 0x00000004
vrsave: 0x00000000

Binary Images:
    0x1000 - 0x2ff3 +DistillerIntf ??? (???)
<c30cdab5e0a648ceb5edb44f92a9fef1> /Applications/Adobe Acrobat 8
Professional/Acrobat Distiller.app/Contents/MacOS/DistillerIntf
   0x40000 - 0x78fff +AdobeARE ??? (???) /Applications/Adobe Acrobat 8
Professional/Acrobat
Distiller.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
Post Reply
Re: Can not print via Acrobat, Distiller
Mon, 12 May 2008 06:36:07 -070 
ok, found the solution and now it work perfectly. the solution was posted here:

 <http://patternbuffer.wordpress.com/2007/11/08/cs3-pdf-queue-stops/>

and this is how it works:

Jonas Mächler Says:
November 28, 2007 at 8:22 pm
Another solution for a stoping Adobe PDF 8.0 Print driver:
Change the file permission of the file
“/usr/libexec/cups/backend/pdf800&#8243; to owner root and -rwx——

this is done by the following two commands which have to be executed in the
Terminal:

sudo chown root:staff /usr/libexec/cups/backend/pdf800

sudo chmod u=rwx,go= /usr/libexec/cups/backend/pdf800

Terminal for dummies:
just open the Terminal and copy/paste the first of the two lines and press
enter, then you will be promted to enter your password, do so and press enter
again(you won’t see your password, but it works anyway)
Post Reply
about | contact