Groups > Software Support > Adobe Acrobat for MAC > Re: PDF Optimizer doesn't load




PDF Optimizer doesn't load

PDF Optimizer doesn't load
Tue, 13 May 2008 10:58:31 -070
Hello, I have a user with Adobe Acrobat Pro 8 on 10.4.11. When she clicks the
PDF Optimizer link, no window shows up or loads. Is there a corrupt settings
file or a file I can replace to remedy this?

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Re: PDF Optimizer doesn't load
Tue, 13 May 2008 17:40:40 -070
If its on a single pdf file it could be protected via a security 
setting. If it is true for all pdfs, then I'd recommend the usual steps 
to try to fix problems:
1) Log on as a different user. If it works, then you have a corrupt 
preference file.
2) Fix permissions (most likely won't work)
3) re-install the application.

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