Groups > Multimedia > Adobe Encore2 Error messages > Re: Internal Software




Internal Software

Internal Software
Wed, 16 Apr 2008 12:28:41 -070
I am very frustrated...

I am using Encore CS3 on a relatively fast system with 2g of ram. I have
successfully burned disc using Encore CS3 but it is a crap-shoot. Sometimes it
works and half of the time I get this:

Internal Software Error:.\Vobulator\Titleplaner\CVOBUPlanner.cpp,Line 331

I am trying to burn a simple disc - nothing crazy. A static menu with three
chapters linked to 3 points on a 1hour and 45minute avi file in the timeline. I
organize it check the project and everything is fine. I start the build and it
begins to transcode - everthing is still good. After the transcode it begins to
organize the disc or something - and that is when I get the error message.

I click OK on the dialog box and notice that the video in the timeline is now
only 5 frames long and the audio is still there. (I thought the video had
totally dissapeared but when I zoomed in for a closer look I realized it had ben
reduced from almost 2 hours to 5 frames.) I look to the project window and it
shows that the AVI has been transoded and it shows that time of the transoded
file is normal length.... I am lost.

Anyone have any ideas?

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Re: Internal Software
Tue, 29 Apr 2008 21:46:00 -070
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Re: Internal Software
Sun, 4 May 2008 14:09:17 -0700
For your crash problems - I FINALLY figured out how to solve this.

If you're like me, you SAVE EACH AND EVERY VERSION OF YOUR DVD and
'test build' it frequently, saving a new version of your encore project each
time you have success,and save a NEW version each time you make changes... e.g.
dvdv1, dvdv2, dvdv3, dvdv4 etc..

I was having major crash problems when I was on v8, so I went back to v7 and
started assembling from that point.

Encore, ESPECIALLY SLIDESHOW, is very glitchy and a single part of a single file
that is corrupted will cause the entire thing to crash.

SOOOO... what I've found is you backup your sh*t CONSTANTLY as new files and
test 'build' CONSTANTLY , if you encounter a crash, go back to your previous
save and then make changes VERY CAUTIOUSLY.

Be sure to transcode ALL your files that require transcoding, and be sure there
are no 'orphans'.

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