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Windows has encountered a problem.....

Windows has encountered a problem.....
Sat, 5 May 2007 11:30:51 -0700
I am running WinXP with three different users.  Paint Shop Pro7 used to work
on all three but now will only work on one.  When either of the other two
try to start PSP7, they get the "Windows has encountered a problem and
needs
to close" error message. When I look at the details, I see:

Error signature
  AppName: psp.exe   AppVer 7.0.0.4   ModName: mfc42.dll
  ModVer: 6.0.8665.0 Offset: 0000f9eb

I have removed and reinstalled the program but nothing changed; same error
message.

One of the users getting the message has not used the computer for several
months.  The last time was long before the error started occurring.

Any help would be appreciated.


Post Reply
Re: Windows has encountered a problem.....
Sat, 5 May 2007 14:52:28 -0500
Richard/Janet Quam wrote:
> I am running WinXP with three different users.  Paint Shop Pro7 
> used
> to work on all three but now will only work on one.  When either 
> of
> the other two try to start PSP7, they get the "Windows has
> encountered a problem and needs to close" error message. When I 
> look
> at the details, I see:
>
> Error signature
>  AppName: psp.exe   AppVer 7.0.0.4   ModName: mfc42.dll
>  ModVer: 6.0.8665.0 Offset: 0000f9eb
>
> I have removed and reinstalled the program but nothing changed; 
> same
> error message.
>
> One of the users getting the message has not used the computer for
> several months.  The last time was long before the error started
> occurring.
>
> Any help would be appreciated.

Corel Knowledgebase Answer ID 756826
"I get an illegal operation in MFC42.dll when I try to launch Paint 
Shop Pro."
http://tinyurl.com/2pa23z

Vern


Post Reply
Re: Windows has encountered a problem.....
Sat, 5 May 2007 16:52:56 -0700
Many thanks, Vern.  That solved the problem.

"Vern Stump" <VictorDog@email.suppressed> wrote in message
news:463b8ebc$1_3@cnews...
>
> Richard/Janet Quam wrote:
> > I am running WinXP with three different users.  Paint Shop Pro7
> > used
> > to work on all three but now will only work on one.  When either
> > of
> > the other two try to start PSP7, they get the "Windows has
> > encountered a problem and needs to close" error message. When I
> > look
> > at the details, I see:
> >
> > Error signature
> >  AppName: psp.exe   AppVer 7.0.0.4   ModName: mfc42.dll
> >  ModVer: 6.0.8665.0 Offset: 0000f9eb
> >
> > I have removed and reinstalled the program but nothing changed;
> > same
> > error message.
> >
> > One of the users getting the message has not used the computer for
> > several months.  The last time was long before the error started
> > occurring.
> >
> > Any help would be appreciated.
>
> Corel Knowledgebase Answer ID 756826
> "I get an illegal operation in MFC42.dll when I try to launch Paint
> Shop Pro."
> http://tinyurl.com/2pa23z
>
> Vern
>
>
>


Post Reply
Re: Windows has encountered a problem.....
Sat, 5 May 2007 16:55:28 -0700
Thanks, Vern.  That solved the problem

"Vern Stump" <VictorDog@email.suppressed> wrote in message
news:463b8ebc$1_3@cnews...
>
> Richard/Janet Quam wrote:
> > I am running WinXP with three different users.  Paint Shop Pro7
> > used
> > to work on all three but now will only work on one.  When either
> > of
> > the other two try to start PSP7, they get the "Windows has
> > encountered a problem and needs to close" error message. When I
> > look
> > at the details, I see:
> >
> > Error signature
> >  AppName: psp.exe   AppVer 7.0.0.4   ModName: mfc42.dll
> >  ModVer: 6.0.8665.0 Offset: 0000f9eb
> >
> > I have removed and reinstalled the program but nothing changed;
> > same
> > error message.
> >
> > One of the users getting the message has not used the computer for
> > several months.  The last time was long before the error started
> > occurring.
> >
> > Any help would be appreciated.
>
> Corel Knowledgebase Answer ID 756826
> "I get an illegal operation in MFC42.dll when I try to launch Paint
> Shop Pro."
> http://tinyurl.com/2pa23z
>
> Vern
>
>
>


Post Reply
Re: Windows has encountered a problem.....
Sat, 5 May 2007 21:14:41 -0500
Richard/Janet Quam wrote:
> Thanks, Vern.  That solved the problem
>
> "Vern Stump" <VictorDog@email.suppressed> wrote in message
> news:463b8ebc$1_3@cnews...
>>
>> Richard/Janet Quam wrote:
>>> I am running WinXP with three different users.  Paint Shop Pro7
>>> used
>>> to work on all three but now will only work on one.  When either
>>> of
>>> the other two try to start PSP7, they get the "Windows has
>>> encountered a problem and needs to close" error message. When
I
>>> look
>>> at the details, I see:
>>>
>>> Error signature
>>>  AppName: psp.exe   AppVer 7.0.0.4   ModName: mfc42.dll
>>>  ModVer: 6.0.8665.0 Offset: 0000f9eb
>>>
>>> I have removed and reinstalled the program but nothing changed;
>>> same
>>> error message.
>>>
>>> One of the users getting the message has not used the computer 
>>> for
>>> several months.  The last time was long before the error started
>>> occurring.
>>>
>>> Any help would be appreciated.
>>
>> Corel Knowledgebase Answer ID 756826
>> "I get an illegal operation in MFC42.dll when I try to launch 
>> Paint
>> Shop Pro."
>> http://tinyurl.com/2pa23z
>>
>> Vern

Thanks for letting us know problem solved.

Vern


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