Re: Help on Help

Bruce wrote:
> 
> Ref: PC  with Vista - PaintShop pro 7.04
> 
> Have installed PSP 7 on a new PC with Vista Premium.
> I have downloaded the "winhlp.exe" file and installed.
> But when I click on Help, the help welcome page opens with an error
message:
> 
>   "There was a problem running the macro (1037)"
> 
> Can't get help topics or anything else.
> 
> How to fix?

Read this Microsoft Knowledgebase article and take the steps
suggested there http://support.microsoft.com/kb/917607/en-us

Bruce wrote:
> 
> Thanks for quick response.
> I believe your link has what I need, but I find it all too technical for
me.
> Is there a procedure one like me can follow?

First, you have a Microsoft Vista problem, not a PSP 7 problem.
Second, I neither have Vista nor know anything much about it.
However, reading the MS Knowledgebase article suggests that the
really relevant content is the text below. There is more than
one way to deal with the issue but the easiest appears to be
the Windows Registry edit I have highlighted with asterisks on
the left. The Registry change is fairly easy to make but the
Registry is rather fundamental to how Windows works and if you
screw up the changes Windows may not work correctly. Accordingly
if you aren't comfortable editing the Registry you have to find
someone who is and who can help you by sitting down at your
computer and making the changes. An alternative might be to read
about and master the Group Policy Management Console tool and
then log in as administrator to make the Registry changes using
that tool instead of manual registry editing. I'm afraid I can
see no other way around this Vista issue. The shortened form of
of the Knowledgebase article focusing on essentials is below.

----------------------------------------------------------------

By default, the following macros are disabled in Windows Help for
Windows Vista: ExecFile, RegisterRoutine, ShellExecute, ShortCut,
Generate, Test, ExecProgram. However, all other macros in .hlp
files will function as in past releases. Therefore, if an .hlp
file that depends on these macros is opened after you install
Windows Help for Windows Vista, some functionality for the file
may not function correctly. Users will also receive the following
error message:
   There was a problem running the macro. (1037)
Users who require these macros can turn them on by using the group
policies workaround or the registry workaround that is described
in the "Registry entries and group policies" section.


How to enable macros

Network administrators can use the Allow programmatic macros in
WinHlp32.exe policy to turn on or to turn off macros in .hlp
files. Administrators can use the Group Policy Management Console
(GPMC) to manage this Group Policy setting. For more information
about Group Policy, see the "References" section.

* If neither the Local computer Group Policy nor the Current user
* Group Policy for this feature has been set, users can modify the
* user registry setting for this feature to turn on or to turn off
* macros in .hlp files. To change this setting, users must first
* add the following new subkey to the registry: 
*   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WinHelp
* Then, users must add a DWORD value that is named
* AllowProgrammaticMacros to this subkey. If the value for
* AllowProgrammaticMacros is set to 1, the macros will be turned
* on. If the value is set to 0, the macros will be turned off. If
* this registry value does not exist, the macros will be turned off.


REFERENCES

For more information about Group Policy, visit the following
Microsoft Web sites:

Group Policy collection
http://technet2.microsoft.com/windowsserver/en/library/6d7cb788-b31d-4d17-9f1e-b
5ddaa6deecd1033.mspx

Group Policy Object Editor
http://technet2.microsoft.com/windowsserver/en/library/47ba1311-6cca-414f-98c9-2
d7f99fca8a31033.mspx

Core Group Policy tools and settings
http://technet2.microsoft.com/windowsserver/en/library/e926577a-5619-4912-b5d9-e
73d4bdc94911033.mspx

----------------------------------------------------------------

> Spandex Rutabaga wrote:

> > Read this Microsoft Knowledgebase article and take the steps
> > suggested there http://support.microsoft.com/kb/917607/en-us

"Bruce" <znotify@hotmail.com> wrote in message 
news:468756BE.1000606@hotmail.com...
>
> Thanks for quick response.
> I believe your link has what I need, but I find it all too technical for 
> me.
> Is there a procedure one like me can follow?
>
Change to XP.
Microsoft Vista does not support the winhelp 32 file's and produces some 
errors one of which you have found.


>
> Spandex Rutabaga wrote:
>> Bruce wrote:
>>> Ref: PC  with Vista - PaintShop pro 7.04
>>>
>>> Have installed PSP 7 on a new PC with Vista Premium.
>>> I have downloaded the "winhlp.exe" file and installed.
>>> But when I click on Help, the help welcome page opens with an error

>>> message:
>>>
>>>   "There was a problem running the macro (1037)"
>>>
>>> Can't get help topics or anything else.
>>>
>>> How to fix?
>>
>> Read this Microsoft Knowledgebase article and take the steps
>> suggested there http://support.microsoft.com/kb/917607/en-us
>>
> 

Ref: PC  with Vista - PaintShop pro 7.04

Have installed PSP 7 on a new PC with Vista Premium.
I have downloaded the "winhlp.exe" file and installed.
But when I click on Help, the help welcome page opens with an error message:

  "There was a problem running the macro (1037)"

Can't get help topics or anything else.

How to fix?

Thanks

Thanks for quick response.
I believe your link has what I need, but I find it all too technical for me.
Is there a procedure one like me can follow?


Spandex Rutabaga wrote:
> Bruce wrote:
>> Ref: PC  with Vista - PaintShop pro 7.04
>>
>> Have installed PSP 7 on a new PC with Vista Premium.
>> I have downloaded the "winhlp.exe" file and installed.
>> But when I click on Help, the help welcome page opens with an error
message:
>>
>>   "There was a problem running the macro (1037)"
>>
>> Can't get help topics or anything else.
>>
>> How to fix?
> 
> Read this Microsoft Knowledgebase article and take the steps
> suggested there http://support.microsoft.com/kb/917607/en-us
>