Re: Paint Shop Pro7 Crash!

SPK Agency wrote:
> Please help, I love my PSP7 but it has developed a really
> weird fault. When I open a new image and then click on Save
> As, <F12> or the save as icon the program shuts down! I use
> windows xp.

Given so few details, I'd suggest these steps in order:

1. What changed on your computer? Reverse that change. New hardware? 
Software installed or updated? Microsoft Update? Altered settings in 
any of the Control Panel applets?

2. Clear the PSP 7 registry entries per Classic Question #24 in the 
second list at http://campratty.com/questions.html

3. Remove and re-install PSP 7. Get ZapPS from 
ftp://ftp.corel.com/pub/PaintShopPro/X/. Exit PSP 7, run ZapPS, 
identify the product, and check all the options for a complete 
removal. Reinstall PSP and its updates to version 7.04.
-- 
Fred Hiltz,  fhiltz at yahoo dot com 

Please help, I love my PSP7 but it has developed a really weird fault. When 
I open a new image and then click on Save As, <F12> or the save as icon
the 
program shuts down! I use windows xp.

Liz
-- 
E Kershaw
Race For Life on 15/07/07
www.raceforlifesponsorme.org/liz300385 

SPK Agency said the following on 7/27/2007 8:41 PM:
> Please help, I love my PSP7 but it has developed a really weird fault. When

> I open a new image and then click on Save As, <F12> or the save as
icon the 
> program shuts down! I use windows xp.
> 
> Liz
After you do Fred's steps, if you still have the problem:

What I've found to work on my system for versions9-X.
1. Exit PSP. Make sure the PSP program ends.
1b. Exit all other running programs except security items, and Windows 
itself.
2. In Windows search for files like the following:
*.tmp
    [Many times these build up from a single crash and the debris trips 
      more crashes. Windows will tell you which ones you cannot delete.]
3. Empty your desktop recycle bin.
    [I noticed PSP crashes more when this has at least one item in it.]
4. Reboot your computer.
    [Sometimes Windows needs a reboot.I usually do off and on rather 
than "restart".]

The steps above clear up my issues when I do have them, but usually 
dumping the desktop trash before opening PSP prevents new issues.

I saw these steps back in the PSP8 Beta group and they have helped me 
prevent crashes in 7,8,9, and X. (I don't own XI.)
I do use XP now, had used 95 before then.

MonicaW

SPK Agency wrote:
> I did what you suggested and ZAPPED PSP7 to remove it
> completely and voila once reinstalled it works. 

Excellent! Thanks for reporting back.
-- 
Fred Hiltz,  fhiltz at yahoo dot com

Ta Fred

I did what you suggested and ZAPPED PSP7 to remove it completely and voila 
once reinstalled it works.

Lizzie x

-- 
E Kershaw
Race For Life on 15/07/07
www.raceforlifesponsorme.org/liz300385
"Fred Hiltz" <not@home.ca> wrote in message
news:46a962df$1_1@cnews...
>
> SPK Agency wrote:
>> Please help, I love my PSP7 but it has developed a really
>> weird fault. When I open a new image and then click on Save
>> As, <F12> or the save as icon the program shuts down! I use
>> windows xp.
>
> Given so few details, I'd suggest these steps in order:
>
> 1. What changed on your computer? Reverse that change. New hardware?
> Software installed or updated? Microsoft Update? Altered settings in
> any of the Control Panel applets?
>
> 2. Clear the PSP 7 registry entries per Classic Question #24 in the
> second list at http://campratty.com/questions.html
>
> 3. Remove and re-install PSP 7. Get ZapPS from
> ftp://ftp.corel.com/pub/PaintShopPro/X/. Exit PSP 7, run ZapPS,
> identify the product, and check all the options for a complete
> removal. Reinstall PSP and its updates to version 7.04.
> -- 
> Fred Hiltz,  fhiltz at yahoo dot com
>
>