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DPM 2007 issue backing up to LTO4 Tape in MSL4048 Tape Lib

DPM 2007 issue backing up to LTO4 Tape in MSL4048 Tape Lib
Fri, 11 Apr 2008 06:23:02 -070
I'm having on-going issues backing up to a LTO4 drive in a HP MSL4048 tape 
library.

I've had HP change the LTO4 drive, SCSI cable and SCSI Terminator to no avail.

I've using the HP hplto.sys driver on my LTO4 drive.

I'm using new HP branded tapes.

I've applied the MS Hotfix 946647.

I can backup about 5gb of data then I get the following error message:

------------------------

Event Type:	Error
Event Source:	DPM-EM
Event Category:	None
Event ID:	1
Date:		11/04/2008
Time:		12:34:22
User:		N/A
Computer:	xxxx
Description:

The back up to tape job failed for the following reason: (ID: 3311)
DPM encountered a critical error while performing an I/O operation on the 
tape in Drive Hewlett Packard LTO Ultrium-4 drive (HU18061B9B). (ID: 30101)

--------------------------

It doesn't look like a problem with tape spanning as it's only backing up 
4gb before failing.

Does anyone have a fix for this?

Thanks
Post Reply
RE: DPM 2007 issue backing up to LTO4 Tape in MSL4048 Tape Lib
Tue, 15 Apr 2008 01:48:01 -070
Is anyone from MSFT looking at this issue?  I need to get a fix ASAP as I 
need to get backups off to tape.

Thanks
Rob


"Rob" wrote:

> I'm having on-going issues backing up to a LTO4 drive in a HP MSL4048 tape

> library.
> 
> I've had HP change the LTO4 drive, SCSI cable and SCSI Terminator to no
avail.
> 
> I've using the HP hplto.sys driver on my LTO4 drive.
> 
> I'm using new HP branded tapes.
> 
> I've applied the MS Hotfix 946647.
> 
> I can backup about 5gb of data then I get the following error message:
> 
> ------------------------
> 
> Event Type:	Error
> Event Source:	DPM-EM
> Event Category:	None
> Event ID:	1
> Date:		11/04/2008
> Time:		12:34:22
> User:		N/A
> Computer:	xxxx
> Description:
> 
> The back up to tape job failed for the following reason: (ID: 3311)
> DPM encountered a critical error while performing an I/O operation on the 
> tape in Drive Hewlett Packard LTO Ultrium-4 drive (HU18061B9B). (ID:
30101)
> 
> --------------------------
> 
> It doesn't look like a problem with tape spanning as it's only backing up 
> 4gb before failing.
> 
> Does anyone have a fix for this?
> 
> Thanks
Post Reply
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