Re: Denied Access to download upgade

Tom Livingstone wrote:

>I have a registered copy of D2007 and have previously downloaded the first 
>upgrade.
>I am able to sign in at codegear and to the registered users page. When I 
>attempt to
>download update3 either the full zip or the auto installer version I am 
>told I do not
>have permission to do that.
>Also the codegear site keeps displaying in German and I keep having to 
>switch it to English using the
>drop down.

I'd log a formal case at support.borland.com .  They're probably short 
staffed over the holidays.  Install support ought to be provided without 
much hassle via the web.  Note that they mention having support contracts, 
I believe those get bumped to the head of the queue, but install support 
is still provided regardless.

-- 
-Brion

There's no such thing as 'one, true way;'

I have a registered copy of D2007 and have previously downloaded the first 
upgrade.
I am able to sign in at codegear and to the registered users page. When I 
attempt to
download update3 either the full zip or the auto installer version I am told 
I do not
have permission to do that.
Also the codegear site keeps displaying in German and I keep having to 
switch it to English using the
drop down.

Thanks
Tom

After the Holiday break all is well and I was able to download the updates.

Tom



"Tom Livingstone" <tdlivings@comcast.net> wrote in message 
news:4773d691$1@newsgroups.borland.com...
>I have a registered copy of D2007 and have previously downloaded the first 
>upgrade.
> I am able to sign in at codegear and to the registered users page. When I 
> attempt to
> download update3 either the full zip or the auto installer version I am 
> told I do not
> have permission to do that.
> Also the codegear site keeps displaying in German and I keep having to 
> switch it to English using the
> drop down.
>
> Thanks
> Tom
>