Re: Removing unwanted information in UA user interface for
PRD

I just happened to see that you are requesting much the same as I am in my 
thread dated 5/9/2008, titled "Modifying Messages in the workflow
submission 
process..."

I see Steve's answer ("Thats just the way it is... some things will never 
change"   Willams or Winwood?? ;-)  and have to ask, "Can this be made
into 
an enhancement request?  Is there a way to make the visible forms more 
flexible, while still retaining whatever the system needs to function?"

The inflexibility of the interface is often a stumbling block with Customers 
who wish to present a consistent, unified presence on all of their web 
sites.  I know this may be asking a lot, but I just wanted to register my 
vote with Toralf.

Hopefully,

Rob.

"Toralf Lote" <toralf@somedestination.co.uk> wrote in message 
news:pan.2008.05.07.13.04.54.314321@somedestination.co.uk...
> Hi!
>
> When a user uses a defined PRD through User Application, there are some
> unwanted information in the UA user interface on top of each created form:
>
> --------------------
> Step 4 of 4: Confirm and complete resource request.
> * - indicates required.
>  Resource:  Assign systems
>  Recipient(s):  JRR Tolkien
>  Resource Search Criteria:  Entitlements
>  Description:  AdminAll
>
> ----Form Detail-----
> ...
> ...
> ...
> ...
>
> Also, when the user submits the request, the confirmation text is also a
> bit more technical than we would like:
>
> --------------------
> Submission was successful.
> Your request has been submitted. To track the status of requests, view the

> My Requests page.
>
> Action: Submit Resource Request
> Resource: Assign systems
> Recipient(s): JRR Tolkien
>
> ----
> Are there any way to customize or remove this text?
> The end users are really having trouble using the UA with all the
> "garbage" information in there :)
>
> All help appreciated.
>
> Regards,
> Toralf Lote
> 

Thanks for your support, Rob! :)

Actually, a specific customer of ours have told us that this issue is a
showstopper to implementing User Application, and they are looking to find
other more user friendly solutions instead.

I believe it can't be much of a technical challenge to remove the text
from the UI, it's just a matter of priority. Since this solution is aimed
at end user self service, design is a big issue, and I believe Novell
should put more work and considerations into the UI, than more traditional
"IT technical" products would require....

Toralf



On Mon, 12 May 2008 02:56:05 +0000, Rob.S wrote:

> I just happened to see that you are requesting much the same as I am in my

> thread dated 5/9/2008, titled "Modifying Messages in the workflow
submission 
> process..."
> 
> I see Steve's answer ("Thats just the way it is... some things will
never 
> change"   Willams or Winwood?? ;-)  and have to ask, "Can this be
made into 
> an enhancement request?  Is there a way to make the visible forms more 
> flexible, while still retaining whatever the system needs to
function?"
> 
> The inflexibility of the interface is often a stumbling block with
Customers 
> who wish to present a consistent, unified presence on all of their web 
> sites.  I know this may be asking a lot, but I just wanted to register my 
> vote with Toralf.
> 
> Hopefully,
> 
> Rob.
> 
> "Toralf Lote" <toralf@somedestination.co.uk> wrote in
message 
> news:pan.2008.05.07.13.04.54.314321@somedestination.co.uk...
>> Hi!
>>
>> When a user uses a defined PRD through User Application, there are
some
>> unwanted information in the UA user interface on top of each created
form:
>>
>> --------------------
>> Step 4 of 4: Confirm and complete resource request.
>> * - indicates required.
>>  Resource:  Assign systems
>>  Recipient(s):  JRR Tolkien
>>  Resource Search Criteria:  Entitlements
>>  Description:  AdminAll
>>
>> ----Form Detail-----
>> ...
>> ...
>> ...
>> ...
>>
>> Also, when the user submits the request, the confirmation text is also
a
>> bit more technical than we would like:
>>
>> --------------------
>> Submission was successful.
>> Your request has been submitted. To track the status of requests, view
the 
>> My Requests page.
>>
>> Action: Submit Resource Request
>> Resource: Assign systems
>> Recipient(s): JRR Tolkien
>>
>> ----
>> Are there any way to customize or remove this text?
>> The end users are really having trouble using the UA with all the
>> "garbage" information in there :)
>>
>> All help appreciated.
>>
>> Regards,
>> Toralf Lote
>>