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IE Encounters Unexpected Problem and Closes ...

IE Encounters Unexpected Problem and Closes ...
Mon, 17 Dec 2007 12:00:03 -080
Hello, 

I have Windows XP Professional.  My ISP is Time Warner Cable.  I have IE 
version 6.

I have two separate problems.  

1.  One began a couple of months ago and I have not been able to resolve it. 
 I think it began when I uninstalled a program.  What happens is that when I 
close IE, I get an error message that says, "Instruction at
"0x62304390" 
referenced memory could not be read.  It then says, "OK to terminate the 
program?"  I click OK, the message box closes, and there are no further 
problems until I close IE the next time.  How can I find out what is causing 
this problem?

2.  The second problem could be coincidental with my recent 
download/installation of Skype; or it could be a result of a series of recent 
automatic Windows updates.  I cannot tell which.  This problem happens whey I 
try to open IE.  I get the error that says IT has encountered an unexpected 
problem and needs to close.  Sometimes I have to try opening IE several times 
before the error message stops and my RoadRunner home page loads.

Many thanks,
Rose





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RE: IE Encounters Unexpected Problem and Closes ...
Mon, 17 Dec 2007 21:22:00 -080
Please disregard this question - I found the answer.  

Thanks,
Rosemary


"Rosemary" wrote:

> Hello, 
> 
> I have Windows XP Professional.  My ISP is Time Warner Cable.  I have IE 
> version 6.
> 
> I have two separate problems.  
> 
> 1.  One began a couple of months ago and I have not been able to resolve
it. 
>  I think it began when I uninstalled a program.  What happens is that when
I 
> close IE, I get an error message that says, "Instruction at
"0x62304390" 
> referenced memory could not be read.  It then says, "OK to terminate
the 
> program?"  I click OK, the message box closes, and there are no
further 
> problems until I close IE the next time.  How can I find out what is
causing 
> this problem?
> 
> 2.  The second problem could be coincidental with my recent 
> download/installation of Skype; or it could be a result of a series of
recent 
> automatic Windows updates.  I cannot tell which.  This problem happens whey
I 
> try to open IE.  I get the error that says IT has encountered an unexpected

> problem and needs to close.  Sometimes I have to try opening IE several
times 
> before the error message stops and my RoadRunner home page loads.
> 
> Many thanks,
> Rose
> 
> 
> 
> 
> 
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