error in web page "Gecko_Bogus"

     Hi all,
I could use alittle help here, my wife is taking classes at the University of
Phoenix (their tech dept. was of no help, surprise). Anyway for about three
weeks now she cannot reply to her classes, the interface for the class is a web
page which resembles a word doc. when she tries to reply a error pops up which
says   "GECKO_BOGUS" is undefined.
This does not happen when using the laptop so I don't believe its the website,I
have restored the computer with an image I had before this started to occur-no
help.
Running XP home w/SP2 and IE6.
TIA

-- 
Mike Pawlak

Is the machine fully patched at Windows Update?

Is she accessing the web-page using IE or Firefox, Netscape, AOL Browser, 
etc.?
-- 
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


MAP wrote:
>      Hi all,
> I could use alittle help here, my wife is taking classes at the University
> of Phoenix (their tech dept. was of no help, surprise). Anyway for about
> three weeks now she cannot reply to her classes, the interface for the
> class is a web page which resembles a word doc. when she tries to reply a
> error pops up which says   "GECKO_BOGUS" is undefined.
> This does not happen when using the laptop so I don't believe its the
> website,I have restored the computer with an image I had before this
> started to occur-no help.
> Running XP home w/SP2 and IE6.
> TIA 

PA Bear [MS MVP] wrote:
> Is the machine fully patched at Windows Update?
>
> Is she accessing the web-page using IE or Firefox, Netscape, AOL
> Browser, etc.?
>
> MAP wrote:

Hi PA,
No the system is not fully patched but it wasn't before when it was 
working,She's using IE for access.

-- 
Mike Pawlak 

MAP wrote:
<paste>
>> I could use alittle help here, my wife is taking classes at the 
>> University
>> of Phoenix (their tech dept. was of no help, surprise). Anyway for
about
>> three weeks now she cannot reply to her classes, the interface for the
>> class is a web page which resembles a word doc. when she tries to reply
a
>> error pops up which says   "GECKO_BOGUS" is undefined.
>> This does not happen when using the laptop so I don't believe its the
>> website,I have restored the computer with an image I had before this
>> started to occur-no help.
>> Running XP home w/SP2 and IE6.
</paste>
>> Is the machine fully patched at Windows Update?
>>
>> Is she accessing the web-page using IE or Firefox, Netscape, AOL
>> Browser, etc.?
>>
>> MAP wrote:
> No the system is not fully patched but it wasn't before when it was
> working,She's using IE for access.

Huh?

My confusion over your last post notwithstanding...

See if one or more of the enabled Add-ons (Tools > Manage add-ons) might be 
causing the problem.  "Gecko" points to a Mozilla-based layout engine:

http://en.wikipedia.org/wiki/Gecko_(layout_engine).  If she's not using a 
Mozilla-based browser, the layout engine may be used on the UofP web-page.

Last time I checked, UofP classes used a newsreader to access/reply to 
online classes: https://ecampus.phoenix.edu/support/tutorials/ols/

=> Is Outlook Express enabled in Start | Settings | Control Panel | 
Add/Remove Programs | Add/Remove Windows Components?

=> Is MS Office and/or MS Outlook also installed on the machine?

[To keep track of things, it helps immensely if you include all of previous 
message(s) in your replies to the newsgroup.  Thank you.]
-- 
~PA Bear 

PA Bear [MS MVP] wrote:
> MAP wrote:
> <paste>
>>> I could use alittle help here, my wife is taking classes at the
>>> University
>>> of Phoenix (their tech dept. was of no help, surprise). Anyway for
>>> about three weeks now she cannot reply to her classes, the
>>> interface for the class is a web page which resembles a word doc.
>>> when she tries to reply a error pops up which says  
"GECKO_BOGUS"
>>> is undefined. This does not happen when using the laptop so I don't

>>> believe its
>>> the website,I have restored the computer with an image I had
before
>>> this started to occur-no help.
>>> Running XP home w/SP2 and IE6.
> </paste>
>>> Is the machine fully patched at Windows Update?
>>>
>>> Is she accessing the web-page using IE or Firefox, Netscape, AOL
>>> Browser, etc.?
>>>
>>> MAP wrote:
>> No the system is not fully patched but it wasn't before when it was
>> working,She's using IE for access.
>
> Huh?
>
> My confusion over your last post notwithstanding...
>
> See if one or more of the enabled Add-ons (Tools > Manage add-ons)
> might be causing the problem.  "Gecko" points to a Mozilla-based
> layout engine: http://en.wikipedia.org/wiki/Gecko_(layout_engine). If 
> she's not using a Mozilla-based browser, the layout engine may be
> used on the UofP web-page.
> Last time I checked, UofP classes used a newsreader to access/reply to
> online classes: https://ecampus.phoenix.edu/support/tutorials/ols/
>
> => Is Outlook Express enabled in Start | Settings | Control Panel |
> Add/Remove Programs | Add/Remove Windows Components?
>
> => Is MS Office and/or MS Outlook also installed on the machine?
>
> [To keep track of things, it helps immensely if you include all of
> previous message(s) in your replies to the newsgroup.  Thank you.]


Sorry for any confusion, I have already disabled all add-ons in  IE no help, 
and yes MS Office is installed.
UofP has merged with other Universitys so now some classes are using a 
newsreader while others use a web interface.
This machine hasent had a mozilla browser for some time,I might give FF a 
try.
Thanks for your help.

-- 
Mike Pawlak