Groups > Browsers > Internet Explorer 6 browser > RE: Ineternet Explorer 6 blocks Excel Spreadsheet




Ineternet Explorer 6 blocks Excel Spreadsheet

Ineternet Explorer 6 blocks Excel Spreadsheet
Thu, 3 Apr 2008 09:36:01 -0700
Hello,

I have a couple of users trying to run a report from a website which is 
supposed to produce a Excel Spreadsheet. When they click on "run" you
can see 
a screen appear for a second and then disappear. I have turned off all of the 
pop-up blockers but it still behaves as if a pop-up blocker is turned on. 

I am pretty sure that it is some setting in IE6 because I installed Firefox 
as a temporary solution. The report ran and produced a Excel spreadsheet.




-- 
Thank You,
Post Reply
Re: Ineternet Explorer 6 blocks Excel Spreadsheet
Thu, 3 Apr 2008 18:22:42 -0500
Hi,
Keep looking for a third-party pop-up blocker.

This sounds, specifically,  like the work of Ad-aware Pro- Adwatch, the
"Block pop-ups" feature. It sometimes allows a window to open
momentarily
before closing it.

Hope this helps,
Don
[MS MVP- IE]

"ligerdynomite" <dasboots07@nospam.nospam> wrote in message
news:E947F1BD-EA37-42E6-9B26-92ECC99413AA@microsoft.com...
> Hello,
>
> I have a couple of users trying to run a report from a website which is
> supposed to produce a Excel Spreadsheet. When they click on "run"
you can
see
> a screen appear for a second and then disappear. I have turned off all of
the
> pop-up blockers but it still behaves as if a pop-up blocker is turned on.
>
> I am pretty sure that it is some setting in IE6 because I installed
Firefox
> as a temporary solution. The report ran and produced a Excel spreadsheet.
>
>
>
> Thank You,
> Matt
Post Reply
RE: Ineternet Explorer 6 blocks Excel Spreadsheet
Fri, 04 Apr 2008 08:56:01 GMT
Hello Matt,

Thank you for posting in newsgroup. 

According to the description, the issue you're experiencing is: you create 
Excel Spreadsheet when you click the button in IE6, the new popup Window 
comes up blank and then disappears. If I have any misunderstanding, please 
feel free to let me know.
 
Based on the research, here is some information which may be helpful for 
you.

Analysis and Suggestions:
==========================

The default security feature of IE6 that it will not allow "Automatic 
prompting for File downloads", the Open Excel Spreadsheet may be blocked by

the default security settings.

We may try adding the website that you browse to the trusted Site of the 
Internet Security Option, and then changed the settings for the "Automatic

prompting for the file downloads" to "Enable". You may add the
website to 
the "Trusted site" zone and then enable the Prompting for the file 
downloads under "Custom Level".

Please make sure that the Pop-Up blocker has been turned off.

After that, please check if the issue will re-occur.

Hope the information will be helpful for you.

Thanks.

David Shen
Microsoft Online Partner Support
Post Reply
RE: Ineternet Explorer 6 blocks Excel Spreadsheet
Mon, 07 Apr 2008 07:17:50 GMT
Hello Matt,

I'd like to check how things are going. Did you have the chance to try the 
troubleshooting steps? If you have any other questions, please do not 
hesitate to let me know. I look forward to your further updates.

David Shen
Microsoft Online Partner Support
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