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error when shutting off pc

error when shutting off pc
Fri, 11 Apr 2008 05:35:01 -070
Everytime I want to shut my pc off, I get an error message that iexplore.exe 
is not responding and I click on "end now", but I just keep getting
the same 
error. I went to add & remove programs to repair IE6 and it is not listed. 
Can anyone tell me what to do to fix this problem? Thank you!!
-- 
Post Reply
Re: error when shutting off pc
Fri, 11 Apr 2008 09:21:03 -070
"Cleo" <Cleo@discussions.microsoft.com> wrote in message 
news:F5823094-8B41-44F9-908E-4FA27695B858@microsoft.com...
> Everytime I want to shut my pc off, I get an error message that 
> iexplore.exe
> is not responding and I click on "end now", but I just keep
getting the 
> same
> error. I went to add & remove programs to repair IE6 and it is not
listed.
> Can anyone tell me what to do to fix this problem? Thank you!!
> -- 
> Cleo

Do a thorough check for malware, following all of the steps at one of these 
Web pages.
Help with malware:
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus, 
whose ads for malware don't identify the malware as such and try to convince 
you that you owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom
and see 
what else is being carried along.  Don't install any extras you're not sure 
of.

-- 
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com


Post Reply
Re: error when shutting off pc
Fri, 11 Apr 2008 12:40:01 -070
Thank you, Frank, for your help. Yesterday I ran Trend Micro Housecall and 
deleted a lot of problems and my pc seemed to run better after that, but then 
today I was right back to the same problem. I did dl Window Defender and just 
finished running it and they found no problems. I will continue to try your 
other suggestions and hopefully get this problem fixed. Thank you, again. I 
appreciate your help.
-- 
Cleo


"Frank Saunders, MS-MVP OE/WM" wrote:

> "Cleo" <Cleo@discussions.microsoft.com> wrote in message 
> news:F5823094-8B41-44F9-908E-4FA27695B858@microsoft.com...
> > Everytime I want to shut my pc off, I get an error message that 
> > iexplore.exe
> > is not responding and I click on "end now", but I just keep
getting the 
> > same
> > error. I went to add & remove programs to repair IE6 and it is not
listed.
> > Can anyone tell me what to do to fix this problem? Thank you!!
> > -- 
> > Cleo
> 
> Do a thorough check for malware, following all of the steps at one of these

> Web pages.
> Help with malware:
> All  MS-MVP Sites.
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/darnit.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> 
> Unexplained computer behavior may be caused by deceptive software.
> http://support.microsoft.com/kb/827315
> 
> So How Did I Get Infected Anyway?
> For quite a few people it's by installing programs like Messenger Plus, 
> whose ads for malware don't identify the malware as such and try to
convince 
> you that you owe it to the author.  See also:
> http://www.wilderssecurity.com/showthread.php?t=27971
> Don't ever do a "default" install of anything.  Always choose
Custom and see 
> what else is being carried along.  Don't install any extras you're not sure

> of.
> 
> -- 
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> 
> 
> 
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