IE 6 Script error-multiple unsuccessful attempts to fix

I get the above error when I try to download updated AT&T Yahoo software 
(browser and security). I have an older version installed that works fine. 
The error states:
"exception thrown and not caught" with a line #, character and code
#'s and 
the URL: 
http://att.software.yahoo.com/ysftc/p/att/v4/results?papps=NSO&papps=NSS&
;papps=YPC

I click on "YES" to continue running scripts, and I get a message
saying I 
must be an administrator to install the software.

I have tried to reinstall IE6, I have tried to change my administrator file 
(in case it was corrupt), I have run countless vrus and spyware scans without 
problems found, I have called AT&T and HP--they can't help. I have signed in

as a different administrator on my machine and get the same error message.
I have no problems installing other files downloaded with IE6, and otherwise 
my old AT&T Yahoo software runs fine. I am able to download and install this

on my other computers with Win XP and Vista. 
I have even reinstalled XPSP2 without improvement.

State your Windows version and post the complete (verbatim) error message.

What anti-virus application or security suite is installed?  What 
anti-spyware applications (other than Defender)?  What third-party firewall 
(if any)?  Did you get any of this software from ATT/Yahoo?
-- 
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


T Brown wrote:
> I get the above error when I try to download updated AT&T Yahoo
software
> (browser and security). I have an older version installed that works fine.
> The error states:
> "exception thrown and not caught" with a line #, character and
code #'s 
> and
> the URL:
>
http://att.software.yahoo.com/ysftc/p/att/v4/results?papps=NSO&papps=NSS&
;papps=YPC
>
> I click on "YES" to continue running scripts, and I get a message
saying I
> must be an administrator to install the software.
>
> I have tried to reinstall IE6, I have tried to change my administrator 
> file
> (in case it was corrupt), I have run countless vrus and spyware scans
> without problems found, I have called AT&T and HP--they can't help. I
have
> signed in as a different administrator on my machine and get the same 
> error
> message.
> I have no problems installing other files downloaded with IE6, and 
> otherwise
> my old AT&T Yahoo software runs fine. I am able to download and install

> this
> on my other computers with Win XP and Vista.
> I have even reinstalled XPSP2 without improvement.
> I am at a loss with what to do. Can anyone help? 

 Hi! Thanks for responding.
My Win XP Home Edition version is: 5.1.2600 Service Pack 2 Build 2600

I use free versions of AVG 7.5 virus software, SuperAntiSpyware, AdAware, 
and Glary utilities. I have tried to use programs prior to and since this 
error to "fix" and "clean" the registry, with reg backups
prior. My firewall 
is the XP SP2 firewall. I do not use MS Defender (but have in the past). None 
of this software is from AT&T Yahoo. I previously had their security suite 
from MacAffey, supplied by them, and had no problems. I uninstalled it  
months ago prior to starting the new browser download with security by Norton 
(I never got the software to download and install.)
Hope this helps.
I also have CCleaner and HiJack This on my desktop, and can run those if you 
feel it would be helpful. Please let me know if any of the programs above 
should be uninstalled.
Thanks,
Tom Brown

"PA Bear [MS MVP]" wrote:

> State your Windows version and post the complete (verbatim) error message.
> 
> What anti-virus application or security suite is installed?  What 
> anti-spyware applications (other than Defender)?  What third-party firewall

> (if any)?  Did you get any of this software from ATT/Yahoo?
> -- 
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
> 
> 
> T Brown wrote:
> > I get the above error when I try to download updated AT&T Yahoo
software
> > (browser and security). I have an older version installed that works
fine.
> > The error states:
> > "exception thrown and not caught" with a line #, character
and code #'s 
> > and
> > the URL:
> >
http://att.software.yahoo.com/ysftc/p/att/v4/results?papps=NSO&papps=NSS&
;papps=YPC
> >
> > I click on "YES" to continue running scripts, and I get a
message saying I
> > must be an administrator to install the software.
> >
> > I have tried to reinstall IE6, I have tried to change my administrator

> > file
> > (in case it was corrupt), I have run countless vrus and spyware scans
> > without problems found, I have called AT&T and HP--they can't
help. I have
> > signed in as a different administrator on my machine and get the same

> > error
> > message.
> > I have no problems installing other files downloaded with IE6, and 
> > otherwise
> > my old AT&T Yahoo software runs fine. I am able to download and
install 
> > this
> > on my other computers with Win XP and Vista.
> > I have even reinstalled XPSP2 without improvement.
> > I am at a loss with what to do. Can anyone help? 
> 

Run each of these removal tools.  Reboot after running each one:

Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

McAfee Consumer Products Removal Tool
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McA
fee&type=TS&ia=1
-- 
~PA Bear


T Brown wrote:
> Hi! Thanks for responding.
> My Win XP Home Edition version is: 5.1.2600 Service Pack 2 Build 2600
>
> I use free versions of AVG 7.5 virus software, SuperAntiSpyware, AdAware,
> and Glary utilities. I have tried to use programs prior to and since this
> error to "fix" and "clean" the registry, with reg
backups prior. My 
> firewall
> is the XP SP2 firewall. I do not use MS Defender (but have in the past).
> None of this software is from AT&T Yahoo. I previously had their
security
> suite from MacAffey, supplied by them, and had no problems. I uninstalled 
> it
> months ago prior to starting the new browser download with security by
> Norton (I never got the software to download and install.)
> Hope this helps.
> I also have CCleaner and HiJack This on my desktop, and can run those if 
> you
> feel it would be helpful. Please let me know if any of the programs above
> should be uninstalled.
> Thanks,
> Tom Brown
>
> "PA Bear [MS MVP]" wrote:
>
>> State your Windows version and post the complete (verbatim) error 
>> message.
>>
>> What anti-virus application or security suite is installed?  What
>> anti-spyware applications (other than Defender)?  What third-party 
>> firewall
>> (if any)?  Did you get any of this software from ATT/Yahoo?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> T Brown wrote:
>>> I get the above error when I try to download updated AT&T Yahoo
software
>>> (browser and security). I have an older version installed that
works 
>>> fine.
>>> The error states:
>>> "exception thrown and not caught" with a line #,
character and code #'s
>>> and
>>> the URL:
>>>
http://att.software.yahoo.com/ysftc/p/att/v4/results?papps=NSO&papps=NSS&
;papps=YPC
>>>
>>> I click on "YES" to continue running scripts, and I get a
message saying 
>>> I
>>> must be an administrator to install the software.
>>>
>>> I have tried to reinstall IE6, I have tried to change my
administrator
>>> file
>>> (in case it was corrupt), I have run countless vrus and spyware
scans
>>> without problems found, I have called AT&T and HP--they can't
help. I 
>>> have
>>> signed in as a different administrator on my machine and get the
same
>>> error
>>> message.
>>> I have no problems installing other files downloaded with IE6, and
>>> otherwise
>>> my old AT&T Yahoo software runs fine. I am able to download and
install
>>> this
>>> on my other computers with Win XP and Vista.
>>> I have even reinstalled XPSP2 without improvement.
>>> I am at a loss with what to do. Can anyone help? 

Thanks for the response. I did run both of the tools you recommended. I 
restarted and still cannot install the AT&T software.
Tom Brown

"PA Bear [MS MVP]" wrote:

> Run each of these removal tools.  Reboot after running each one:
> 
> Norton Removal Tool
> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
> 
> McAfee Consumer Products Removal Tool
>
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McA
fee&type=TS&ia=1
> -- 
> ~PA Bear
> 
> 
> T Brown wrote:
> > Hi! Thanks for responding.
> > My Win XP Home Edition version is: 5.1.2600 Service Pack 2 Build 2600
> >
> > I use free versions of AVG 7.5 virus software, SuperAntiSpyware,
AdAware,
> > and Glary utilities. I have tried to use programs prior to and since
this
> > error to "fix" and "clean" the registry, with reg
backups prior. My 
> > firewall
> > is the XP SP2 firewall. I do not use MS Defender (but have in the
past).
> > None of this software is from AT&T Yahoo. I previously had their
security
> > suite from MacAffey, supplied by them, and had no problems. I
uninstalled 
> > it
> > months ago prior to starting the new browser download with security
by
> > Norton (I never got the software to download and install.)
> > Hope this helps.
> > I also have CCleaner and HiJack This on my desktop, and can run those
if 
> > you
> > feel it would be helpful. Please let me know if any of the programs
above
> > should be uninstalled.
> > Thanks,
> > Tom Brown
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> State your Windows version and post the complete (verbatim) error

> >> message.
> >>
> >> What anti-virus application or security suite is installed?  What
> >> anti-spyware applications (other than Defender)?  What third-party

> >> firewall
> >> (if any)?  Did you get any of this software from ATT/Yahoo?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since
2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> T Brown wrote:
> >>> I get the above error when I try to download updated AT&T
Yahoo software
> >>> (browser and security). I have an older version installed that
works 
> >>> fine.
> >>> The error states:
> >>> "exception thrown and not caught" with a line #,
character and code #'s
> >>> and
> >>> the URL:
> >>>
http://att.software.yahoo.com/ysftc/p/att/v4/results?papps=NSO&papps=NSS&
;papps=YPC
> >>>
> >>> I click on "YES" to continue running scripts, and I
get a message saying 
> >>> I
> >>> must be an administrator to install the software.
> >>>
> >>> I have tried to reinstall IE6, I have tried to change my
administrator
> >>> file
> >>> (in case it was corrupt), I have run countless vrus and
spyware scans
> >>> without problems found, I have called AT&T and HP--they
can't help. I 
> >>> have
> >>> signed in as a different administrator on my machine and get
the same
> >>> error
> >>> message.
> >>> I have no problems installing other files downloaded with IE6,
and
> >>> otherwise
> >>> my old AT&T Yahoo software runs fine. I am able to
download and install
> >>> this
> >>> on my other computers with Win XP and Vista.
> >>> I have even reinstalled XPSP2 without improvement.
> >>> I am at a loss with what to do. Can anyone help? 
>