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| Re: Unknown Command when opening a file |
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Fri, 25 Apr 2008 16:45:35 -060 |
> When I try to open a file created in freehand it tells me "could not
complete
> your request because an unknown command was encountered."
What is your platform and OS?
Were the file created on the same platform that you are currently using?
Which version of FreeHand are you using?
Which version of FH created the files?
Do the files have filename extensions?
Can you Import a file into a blank FH document?
Judy Arndt
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| Unknown Command when opening a file |
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Fri, 25 Apr 2008 17:38:59 +000 |
When I try to open a file created in freehand it tells me "could not
complete
your request because an unknown command was encountered." I get this
message
on a lot of files. However, when I go to "my computer" and open the
folder
containing the file you can see the thumbnail and the file is there. I need
help.
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| Re: Unknown Command when opening a file |
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Sat, 26 Apr 2008 09:52:06 +030 |
> When I try to open a file created in freehand it tells me "could not
complete
> your request because an unknown command was encountered." I get this
message
> on a lot of files. However, when I go to "my computer" and open
the folder
> containing the file you can see the thumbnail and the file is there. I
need
> help.
In most cases, it seems, it is about fonts. FreeHand can't find the font used in
the document and stumbles in the replace function (dialog). Also FreeHand saves
information about default printer (?!?!) and may get confused there too.
If you know the fonts used, install, if not reduce the number of installed fonts
to minimum. Also try to import into new document like Judy suggested.
If you have (access to) Illustrator CS3 try to open the files with it. If it
works you'll know at least the file is ok.
Thumbnail is probably the last survivor when the rest of the file gets
corrupted.
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