Re: Pdf problem

Jim S keyboarded, On 4/14/2008 3:12 PM :
> I received an email today which purported to have some pdf files attached.
> There certainly were three named pdf icons in the body of the text, but
the
> only thing I could do with them was show the icon. Since they came from a
> university which must send lots of emails I am loath to make a tit of
> myself by questioning their ability.
> Before I do, is there likely to be a problem at my end?
> I am a long time user of Tb with the latest vesion on WinXP sp2.
> I have Acrobat 8.1.2 which is my default pdf reader.
>   

Tb does not support plugins in it's release versions.  If your reading 
with the View Attachments Inline setting you should try turning that off 
for this mail.  You may have to play with the other View settings like 
Original HTML being switched to Plain/Text.  The goal is to get the 
attachments to show in the attachment bar at the bottom of the message 
pane.  That will permit you to dispatch the attachments to Acrobat as a 
helper application or save to disk.

-- 
Ron K.
Who is General Failure, and why is he searching my HDD?

Jim S keyboarded, On 4/14/2008 4:26 PM :
> On Mon, 14 Apr 2008 15:44:57 -0400, Ron K. wrote:
>
>   
>> Jim S keyboarded, On 4/14/2008 3:12 PM :
>>     
>>> I received an email today which purported to have some pdf files
attached.
>>> There certainly were three named pdf icons in the body of the text,
but the
>>> only thing I could do with them was show the icon. Since they came
from a
>>> university which must send lots of emails I am loath to make a tit
of
>>> myself by questioning their ability.
>>> Before I do, is there likely to be a problem at my end?
>>> I am a long time user of Tb with the latest vesion on WinXP sp2.
>>> I have Acrobat 8.1.2 which is my default pdf reader.
>>>   
>>>       
>> Tb does not support plugins in it's release versions.  If your reading

>> with the View Attachments Inline setting you should try turning that
off 
>> for this mail.  You may have to play with the other View settings like

>> Original HTML being switched to Plain/Text.  The goal is to get the 
>> attachments to show in the attachment bar at the bottom of the message

>> pane.  That will permit you to dispatch the attachments to Acrobat as a

>> helper application or save to disk.
>>     
>
> I have tried all the options I can find. The only time I can get the
> attachments to appear in the attachment bar at the bottom is if I go to
> Plain Text. They then appear as gifs with no filenames.
> I sent myself a pdf file which gave me no trouble so I guess the tit is
not
> at this end :o?
>   

As you guesses it could be the sender has not properly attached the 
documents.  A way to check is to use the View Message Source window to 
examine the content type header of each of the attachments.  Will call 
for a bit of scrolling the content, but this can shed some light on the 
problem.

-- 
Ron K.
Who is General Failure, and why is he searching my HDD?

I received an email today which purported to have some pdf files attached.
There certainly were three named pdf icons in the body of the text, but the
only thing I could do with them was show the icon. Since they came from a
university which must send lots of emails I am loath to make a tit of
myself by questioning their ability.
Before I do, is there likely to be a problem at my end?
I am a long time user of Tb with the latest vesion on WinXP sp2.
I have Acrobat 8.1.2 which is my default pdf reader.
-- 
Jim S
        Tyneside UK

On Mon, 14 Apr 2008 15:44:57 -0400, Ron K. wrote:

> Jim S keyboarded, On 4/14/2008 3:12 PM :
>> I received an email today which purported to have some pdf files
attached.
>> There certainly were three named pdf icons in the body of the text, but
the
>> only thing I could do with them was show the icon. Since they came from
a
>> university which must send lots of emails I am loath to make a tit of
>> myself by questioning their ability.
>> Before I do, is there likely to be a problem at my end?
>> I am a long time user of Tb with the latest vesion on WinXP sp2.
>> I have Acrobat 8.1.2 which is my default pdf reader.
>>   
> 
> Tb does not support plugins in it's release versions.  If your reading 
> with the View Attachments Inline setting you should try turning that off 
> for this mail.  You may have to play with the other View settings like 
> Original HTML being switched to Plain/Text.  The goal is to get the 
> attachments to show in the attachment bar at the bottom of the message 
> pane.  That will permit you to dispatch the attachments to Acrobat as a 
> helper application or save to disk.

I have tried all the options I can find. The only time I can get the
attachments to appear in the attachment bar at the bottom is if I go to
Plain Text. They then appear as gifs with no filenames.
I sent myself a pdf file which gave me no trouble so I guess the tit is not
at this end :o?
-- 
Jim S
        Tyneside UK

On 14.04.2008 21:12, CET - what odd quirk of fate caused  Jim S to 
generate the following:? :
> I received an email today which purported to have some pdf files attached.
> There certainly were three named pdf icons in the body of the text, but
the
> only thing I could do with them was show the icon. Since they came from a
> university which must send lots of emails I am loath to make a tit of
> myself by questioning their ability.
> Before I do, is there likely to be a problem at my end?
> I am a long time user of Tb with the latest vesion on WinXP sp2.
> I have Acrobat 8.1.2 which is my default pdf reader.
>   

first thing to check is the application helper that is set in TB, to 
open PDF files... you'll have to look for it in your version, but it may 
be under tools>>options>>attachments and there, the "Download
Actions" 
pane. Click the [View and Edit Actions] button, see what is in the list 
for PDF.
You can delete the action listed (if there is one) - cos it don't work 
anyhows!
close the window

NOW - open the mail in question
RIGHT CLICK on one of the attachment names
select "Open"
browse to your PDF reader (probably Adobe Acrobat Reader - find it)

that should set the reader in the application list.

reg