Forms Handler Componet - Help Meeeeeeeeeeeee

Hello to you all,



I sincerely hope one of you guys out there can succeed where Net Objects 
Techies failed , failed and failed yet again.



I am not the neurotic type but trying to deal with these guys took the 
biscuit......I am not doubting that the product if supported properly and if 
the user documentation was written properly then this would be a good 
product.



Now in my defence I am a complete novice...thats why I bought this product 
thinking it will save me time.....:)  Right....here is my probem...its to do 
with the Formas handler Component and Im sure there has been much written 
about this very subject.



I have placed the form just as it is and I wanted to test it to see if it 
works and kept getting error 701 which I now know has to do with the path of 
the csv file.

Ok I made a directory on the web server called file with a sub directory 
called Upload and made aure the attributes all set to Read, Write and 
execute.  Write to database is checked....Database box populated with 
../file/customer.csv and upload box populated with ../file/upload/

So now I am assuming the following.   The csv file is automatically written 
and sent to the webserver held within the directory called <File> and any

document uploaded will be sent to the subdirectory of File <upload..  Ok the

problem is I keep getting the error 701.



So if I uncheck the Write to Database and clear the filed database and 
upload I can get at least the data from the form sent to the email address 
requested.



Part 2 of the problem....is in the emailing the content of the form...in the 
email box I have entered the email address I want the Form Contents emailed 
to:

so in this case its computaman@cytanet.com.cy   in  the from box i had 
wanted to leave this blank and hoped it would default to the customers email 
address allowing me to see who the email came from...now this may sound 
complicated....well it did to the Netobject Techies....what i mean by this 
is Joe Bloggs goes to my website and fills in the form and clicks 
submit....i had hoped leaving the from box blank would auto generate joe 
bloggs email address so in my mailbox i see the email has come from 
joebloaggs@aol.com  complete with any upload attached ...so this is not 
possible...so im told so I just put something like 
enquiryfromwebsite.com......so at least i see there is an enquiry from the 
website and not spam.



Part 3 of the problem is the comments box.....the filed length defaults to 
30 character......so if i type in the comments box "The Lazy Fat Dog"
on 
"The Lazy Fat Do" arrives....so what I mean is it always chops off the
last 
letter......and not because the field length is too short is it....well 
thats what NetObject Techies keep telling me.



So I am being driven Nuts but what should be a NO BRAINER it should be a 
simple process.....it should not involve scores of emails to NetObject 
Techies who are obviously under pressure and cant handle the volume of 
queries.  So now the NetObject Techies cant be bothered nor have the time to 
read emails....try to understand the problem by invoking some kind of 
thought process but instead cut and paste meaningless scripts into their 
answers....bizarre.



So if some kind person can help me crack this and to restore some sanity to 
my poor head then i will be most grateful.



Kindest Regards

Clive