Groups > Novell > Novell Certified Linux Professional > Re: No response from "practicumsupport@novell.com" - is that normal?




No response from "practicumsupport@novell.com" -
is that normal?

No response from "practicumsupport@novell.com" - is that normal?
Fri, 29 Dec 2006 11:30:36 GMT
Hi All,
	I have sent a mail to "practicumsupport@novell.com" regarding a
recent 
CLP9 exam I sat and have received no response or indication that the 
e-mail has been received and is being processed.

I understand with the Christmas Holidays many many departments are 
understaffed if at all.

Is the no response or indication that the e-mail has been received 
normal or should I expect something in the new year?

Regards

Post Reply
Re: No response from "practicumsupport@novell.com" - is that
Fri, 29 Dec 2006 15:21:24 GMT
Though Novell did not officially close this year at xmas.. Many have taken
flexible time off, so depending on when you sent the e-mail. It may only get
answered after the holidays. If you don;t receive an answer by end of next
week. I would send another e-mail.  If you get no response. Then let me know
and I will escalate to someone who could at least get you mail to the right
person.
-- 

Paul Lamontagne [CNISysop-Netware]
Lamtech Consulting Inc.
Paul.Lamontagne@no.cni-mctnospam.com


>>> On 12/29/2006 at 6:30 AM, in message
<w%6lh.21554$jS4.20282@prv-forum2.provo.novell.com>, Stephen
Chaddock<NOSPAMstephen.chaddockDELETEME@NOSPAMDELETEMEboot-computers.co.uk>
;
wrote:
> Hi All,
> 	I have sent a mail to "practicumsupport@novell.com" regarding a
recent 
> CLP9 exam I sat and have received no response or indication that the 
> e-mail has been received and is being processed.
> 
> I understand with the Christmas Holidays many many departments are 
> understaffed if at all.
> 
> Is the no response or indication that the e-mail has been received 
> normal or should I expect something in the new year?
> 
> Regards
> 
Post Reply
Re: No response from "practicumsupport@novell.com" - is that normal?
Tue, 02 Jan 2007 12:53:10 GMT
Paul Lamontagne wrote:
> Though Novell did not officially close this year at xmas.. Many have taken
> flexible time off, so depending on when you sent the e-mail. It may only
get
> answered after the holidays. If you don;t receive an answer by end of next
> week. I would send another e-mail.  If you get no response. Then let me
know
> and I will escalate to someone who could at least get you mail to the
right
> person.

Thanks Paul.

Regards

Post Reply
about | contact