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Lost Address book and message will not open

Lost Address book and message will not open
Tue, 15 Apr 2008 19:36:00 -070
Hi,
My OE is not working anymore.
I lost the address book. When I try to open it I get the message
"OE unable to open the address book. The address book may not be installed

properly"
When I try to add a new contact, nothing happens.
When I try to open a message, I have an error message that says unable to 
open the message.
From other threads I checked a few things
"sfc"did not work. A black sceen flashed and then nothing. (but then
it was 
for 98)
The wab is not read only
I tried to open it but got the message "The address book has been locked by

another application. Please close the other application and try again
later"
I don't know what other application may have locked it.
I could not rename the wab.
Could it be because I changed my account to "user"?
Post Reply
RE: Lost Address book and message will not open
Tue, 15 Apr 2008 19:39:01 -070
I forgot to mention that my OS is Windows XP Pro SP2

"Pascal" wrote:

> Hi,
> My OE is not working anymore.
> I lost the address book. When I try to open it I get the message
> "OE unable to open the address book. The address book may not be
installed 
> properly"
> When I try to add a new contact, nothing happens.
> When I try to open a message, I have an error message that says unable to 
> open the message.
> From other threads I checked a few things
> "sfc"did not work. A black sceen flashed and then nothing. (but
then it was 
> for 98)
> The wab is not read only
> I tried to open it but got the message "The address book has been
locked by 
> another application. Please close the other application and try again
later"
> I don't know what other application may have locked it.
> I could not rename the wab.
> Could it be because I changed my account to "user"?
Post Reply
Re: Lost Address book and message will not open
Tue, 15 Apr 2008 20:02:13 -070
Do you mean that you changed from an Admin to Limited User Account? 
Then the problem could be that you don't have Windows permission to 
access the WAB file.

If you change back to an Admin and it works again, that's your issue and 
you'll need to adjust the permissions for the WAB file and the folder it 
is to have read/write/create.

-- 

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Pascal" <Pascal@discussions.microsoft.com> wrote in message 
news:5FA3F647-0DA0-4437-870E-AC4C04F43801@microsoft.com...
> Hi,
> My OE is not working anymore.
> I lost the address book. When I try to open it I get the message
> "OE unable to open the address book. The address book may not be 
> installed
> properly"
> When I try to add a new contact, nothing happens.
> When I try to open a message, I have an error message that says unable 
> to
> open the message.
> From other threads I checked a few things
> "sfc"did not work. A black sceen flashed and then nothing. (but
then 
> it was
> for 98)
> The wab is not read only
> I tried to open it but got the message "The address book has been 
> locked by
> another application. Please close the other application and try again 
> later"
> I don't know what other application may have locked it.
> I could not rename the wab.
> Could it be because I changed my account to "user"?
> Please tell me what I can do. 

Post Reply
Re: Lost Address book and message will not open
Tue, 15 Apr 2008 23:36:01 -070
Thank you Michael for your reply.
Yes I changed from admin to user. I was browsing the site because I have a 
problem with .net Framework and I saw that one should not use an admin 
account on a daily basis. i am not sure I will keep it that way because it is 
pretty annoying.
Anyway to come back to OE, I did a few things.
I checked my permissions and I had full control, so moving to a user status 
did not change the permissions. So I removed the inherited option and copied 
the permissions to maintain full control.
The wab file was not read only but I unchecked it in the folder properties.
I don't know what action did it but it works now.
Thanks for your help.
What I am worried about is that I may encounter the permission problem again 
and have to individually correct a lot of folders and files.


"Michael Santovec" wrote:

> Do you mean that you changed from an Admin to Limited User Account? 
> Then the problem could be that you don't have Windows permission to 
> access the WAB file.
> 
> If you change back to an Admin and it works again, that's your issue and 
> you'll need to adjust the permissions for the WAB file and the folder it 
> is to have read/write/create.
> 
> -- 
> 
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
> 
> 
> "Pascal" <Pascal@discussions.microsoft.com> wrote in
message 
> news:5FA3F647-0DA0-4437-870E-AC4C04F43801@microsoft.com...
> > Hi,
> > My OE is not working anymore.
> > I lost the address book. When I try to open it I get the message
> > "OE unable to open the address book. The address book may not be

> > installed
> > properly"
> > When I try to add a new contact, nothing happens.
> > When I try to open a message, I have an error message that says unable

> > to
> > open the message.
> > From other threads I checked a few things
> > "sfc"did not work. A black sceen flashed and then nothing.
(but then 
> > it was
> > for 98)
> > The wab is not read only
> > I tried to open it but got the message "The address book has been

> > locked by
> > another application. Please close the other application and try again

> > later"
> > I don't know what other application may have locked it.
> > I could not rename the wab.
> > Could it be because I changed my account to "user"?
> > Please tell me what I can do. 
> 
> 
Post Reply
Re: Lost Address book and message will not open
Wed, 16 Apr 2008 07:59:22 -070
The general recommendation is not to run as admin unless necessary, in 
order to minimize any damage a virus might cause.  Unfortunately, a lot 
of programs don't work well unless you are an admin, or take a bunch of 
tweaking.

I'm happy to hear that you got that working.

-- 

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Pascal" <Pascal@discussions.microsoft.com> wrote in message 
news:0B6016A6-3675-4E23-8205-15D6B5561B0E@microsoft.com...
> Thank you Michael for your reply.
> Yes I changed from admin to user. I was browsing the site because I 
> have a
> problem with .net Framework and I saw that one should not use an admin
> account on a daily basis. i am not sure I will keep it that way 
> because it is
> pretty annoying.
> Anyway to come back to OE, I did a few things.
> I checked my permissions and I had full control, so moving to a user 
> status
> did not change the permissions. So I removed the inherited option and 
> copied
> the permissions to maintain full control.
> The wab file was not read only but I unchecked it in the folder 
> properties.
> I don't know what action did it but it works now.
> Thanks for your help.
> What I am worried about is that I may encounter the permission problem 
> again
> and have to individually correct a lot of folders and files.
>
>
> "Michael Santovec" wrote:
>
>> Do you mean that you changed from an Admin to Limited User Account?
>> Then the problem could be that you don't have Windows permission to
>> access the WAB file.
>>
>> If you change back to an Admin and it works again, that's your issue 
>> and
>> you'll need to adjust the permissions for the WAB file and the folder 
>> it
>> is to have read/write/create.
>>
>> -- 
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>> "Pascal" <Pascal@discussions.microsoft.com> wrote in
message
>> news:5FA3F647-0DA0-4437-870E-AC4C04F43801@microsoft.com...
>> > Hi,
>> > My OE is not working anymore.
>> > I lost the address book. When I try to open it I get the message
>> > "OE unable to open the address book. The address book may not
be
>> > installed
>> > properly"
>> > When I try to add a new contact, nothing happens.
>> > When I try to open a message, I have an error message that says 
>> > unable
>> > to
>> > open the message.
>> > From other threads I checked a few things
>> > "sfc"did not work. A black sceen flashed and then
nothing. (but 
>> > then
>> > it was
>> > for 98)
>> > The wab is not read only
>> > I tried to open it but got the message "The address book has
been
>> > locked by
>> > another application. Please close the other application and try 
>> > again
>> > later"
>> > I don't know what other application may have locked it.
>> > I could not rename the wab.
>> > Could it be because I changed my account to "user"?
>> > Please tell me what I can do.
>>
>>
>> 

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