Error 1334

I am running Quatropro X3 with XP pro sp2.  This started a couple of weeks 
ago, and I have not been able to find any reference or solution to this in 
the knowledge base.  Any help would be appreciated.
Everytime I launch the program, windows installer pops up, with preparing to 
install.  I then get the attached error 1334 message.
Thanks in advance
Daphne

No luck.  The leftshift lets me reset the workspace, but once that window 
disappears, the installer is starting up in the background.  I can hit 
cancel and it exits the installer, but immediately starts it again.  Hitting 
cancel the second time exits the installer and allows me to use the program.

Tried running the repair through the control panel, but it stops with 
another 1334 installer error, with reference to file: wpidintl.dll that 
can't be found in QPChart.cab

I will have to bring my disks in next week and try to run a repair from the 
cd.

Daphne

"lemoto" <ctech@corel.ca> wrote in message 
news:VA.00004aa9.003094d4@corel.ca...
>
> Daphne:
>> I am running Quatropro X3 with XP pro sp2.  This started a couple of 
>> weeks
>> ago, and I have not been able to find any reference or solution to this

>> in
>> the knowledge base.  Any help would be appreciated.
>>
>> Everytime I launch the program, windows installer pops up, with
preparing 
>> to
>> install.  I then get the attached error 1334 message.
>
> This relates, though I think you will not be pleased:
> http://tinyurl.com/2t9smh
>
> You might first try these 2 ideas:
>
> You can try holding down [LeftShift] as QP launches.
> Answer [Yes] to the MessageBox that appears.
> If no MessageBox does appear, you were too slow or too brief in holding 
> down
> the key.
> This resets the workspace to the default, and so may remove some 
> corruption.
> You do lose all customization of toolbars &c.
>
> =====
>
> You could try a Repair:
> Close down all Corel apps. Have your CD in the drive. If it auto-runs, 
> click
> Exit.
> Disable any anti-virus software.
>
> Locate the .msi file in the root directory of the CD.
> Right-click on that file, and select Repair.
>
> Or you may be able to access the Repair function through
> Control_Panel|Add/Remove_Programs, select your WP version, Change, and 
> choose
> (x)Repair.
>
> In v11 and later you cannot instruct Repair to ignore items - if they are 
> not
> selected, they are removed.
> Break for coffee.
>
> -- 
> Good wishes!
> Roy Lewis
> C_Tech volunteer
> (UK)
>
> 

Daphne:
> I am running Quatropro X3 with XP pro sp2.  This started a couple of weeks

> ago, and I have not been able to find any reference or solution to this in

> the knowledge base.  Any help would be appreciated.
> 
> Everytime I launch the program, windows installer pops up, with preparing
to 
> install.  I then get the attached error 1334 message.

This relates, though I think you will not be pleased:
http://tinyurl.com/2t9smh

You might first try these 2 ideas:

You can try holding down [LeftShift] as QP launches.
Answer [Yes] to the MessageBox that appears.
If no MessageBox does appear, you were too slow or too brief in holding down 
the key.
This resets the workspace to the default, and so may remove some corruption. 
You do lose all customization of toolbars &c.

=====

You could try a Repair:
Close down all Corel apps. Have your CD in the drive. If it auto-runs, click 
Exit.
Disable any anti-virus software.

Locate the .msi file in the root directory of the CD.
Right-click on that file, and select Repair. 

Or you may be able to access the Repair function through 
Control_Panel|Add/Remove_Programs, select your WP version, Change, and choose 
(x)Repair.

In v11 and later you cannot instruct Repair to ignore items - if they are not 
selected, they are removed.
Break for coffee.

-- 
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)

Daphne:
> Tried running the repair through the control panel, but it stops with 
> another 1334 installer error, with reference to file: wpidintl.dll that 
> can't be found in QPChart.cab

Of course the installation should not be starting at all.

There have been cases where the program cannot find a file. Then copying 
from the CD fixes things. But this is not the same at all.

Stand by for better ideas.


It seems likely to me that something is seriously munged.

If so, I would be thinking of using
http://support.microsoft.com/default.aspx?kbid=295823

I find also

http://support.microsoft.com/kb/290301

which appears to lead to the same file, does not cause confusion by 
referring at length to M$ Office products, and confirms compatibility with 
Win95 through WinVista.



Run it, select the app whose installer details you need to remove, and hit 
the Go button.

Remove all QPX3 folders (including under C:\D&S\user...) and Registry 
entries - a Registry Cleaner might be your friend here.

Then reinstall afresh.


But: fingers crossed, and stand by in hope of better ideas.
-- 
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)

Daphne,

Do you have the 24 WordPerfect font files on your PC?  These are files 
named WPxxxxxx.TTF.

Try deleting these 24 files to the Recycle bin, wait a minute, and then 
restore them to Windows.

This suggestion is because the file specified in your screen print was 
one of these 24 font files.



Daphne wrote:
> I am running Quatropro X3 with XP pro sp2.  This started a couple of weeks

> ago, and I have not been able to find any reference or solution to this in

> the knowledge base.  Any help would be appreciated.
> 
> Everytime I launch the program, windows installer pops up, with preparing
to 
> install.  I then get the attached error 1334 message.
> 
> Thanks in advance
> Daphne
> 
> 
> 

-- 
  Charles Rossiter
  Volunteer C_Tech
{Please respond to
  news groups only}