Groups > WordPerfect Office > QuattroPro X3 > Re: Runtime error




Runtime error

Runtime error
Thu, 28 Feb 2008 19:29:36 -060
I have X3 installed with Vista.  QP has been running satisfactorily but 
today when I open it, a message is displayed:

	Runtime Error
	Program:C:\Program Files\WordPerfect Office X3\
	Program QPW.exe
	abnormal program termination

What can I do to fix this?
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Re: Runtime error
Thu, 28 Feb 2008 19:54:53 -060
Hold the left shift key down and click the EXE.  It will ask if you want 
to replace the workspace.

You should probably backup your workspace in case this happens again.
> 
Post Reply
Re: Runtime error
Fri, 29 Feb 2008 19:33:46 -060
Kenneth Hobson wrote:
> 
> Hold the left shift key down and click the EXE.  It will ask if you want 
> to replace the workspace.
> 
> You should probably backup your workspace in case this happens again.
>>
> 
What I quoted is the message that shows up in a window after I open QP. 
  It is not a link and I am unable to click on it.  I tried to find this 
exe using Windows Explorer and following the folder/file sequence and by 
using search but was unable to find the file that was named.
Post Reply
Re: Runtime error
Sat, 01 Mar 2008 09:44:09 -060
James Engh wrote:


This morning when I tried to open QP, a message window appeared 
reporting "Failed to update the system registry.  Please try using 
REGEDIT."  I was able to look into the list of saved files but did not 
attempt to open any of them.  Since I did not know what to do in the 
registry, I uninstalled WPOX3, shut down and then reinstalled.  When I 
opened QP, the Runtime error message I originally reported reappeared. 
Any suggestions about the next step?
Post Reply
Re: Runtime error
Sat, 01 Mar 2008 10:30:21 -060
If you don't try what is suggested, then I am not sure what the value is 
in asking for help.

I suggested that you hold the left shift key down and then click the 
EXE.  Maybe if I restated it it would be more clear to you.  When I say 
click the EXE that means to start qpw.exe.  You may need to double click 
the qpw.exe while holding down the left shift key.

As for the failure to update registry, that sounds more like a security 
issue or missing entry in the registry.

The fist step of course is to replace the workspace as I have explained.
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