Reporting printing.driver incompatibility

does anyone know how to contact Corel regarding a Quattro Pro X3 issue with 
printing?

the background is that i am involved in development of printer drivers for 
ink jet printers.
our QA group discovered an issue with printing and we investigated it and 
determined
that it is a Quattro Pro X3 application issue.

this was based on the fact the the problem can be replicated using printer 
drivers from
other major manufacturers.  it is also present using in-box printer drivers 
that come with
the XP OS.

i gave a lengthy explanation to the Corel online support and was told to 
clear my internet
browser cache and delete the cookies!!!!!!!!!

after replying to him that i am a developer and would like to be put into 
contact so that
i can explain the issue and how to replicate it i received the following 
response:

     "Your comments have been forwarded to the appropriate manager here at

Corel.
       Please understand that due to the volume of mail we receive, a 
personal reply is
       not always possible. Please rest assured that every message submitted 
to Corel is
       read and given proper consideration by management.".

close to a week later i have not heard a word.

i would really like to get this resolved but so far have not seen any 
willingness on Corel's
part to address the issue.

specifically, i am looking to talk to someone in their technical support 
group for Quattro
Pro X3.

anyone know how to contact them?  i could not find anything on their web 
site as far as
technical support phone numbers.

thanks! 

Gary:
> does anyone know how to contact Corel regarding a Quattro Pro X3 issue with

> printing?
>
I don't. I hope A N Other does.

Customer support certainly will not do. I think that the staff are paid to not 
think.

I have sent a request for details, in hope.
-- 
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)