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| QP9 will not open |
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Thu, 5 Jul 2007 07:19:30 -0600 |
Roy, Thank you for your suggestion. Unfortunately I cannot find any such
files in Windows XP. Further, when I try to open QP, I get the Send Error
Report to Microsoft window, it says the error report will include a file
whose name ends in accompat.txt and there is no such file on my computer. I
tried reinstalling QP only and the Wizard briefly showed a message that it
could not find the file setup.log. In case a shared file is causing the
trouble, I reinstalled the whole WordPerfect Office 2000; thus time the
wizard hung for 15 minutes at the end of the process (the Task Manager
showed it was using 99% of resources most of the time but dropping to 47 %
sometimes -- it was not in a loop).
Searching for program files, I find the other Office 2000 files where I
would expect them to be and they are dated today. There is no quattro pro
exe file with them.
I am willing at this time to upgrade to the latest version of Office, though
I was quite satisfied with 2000. I am worried, though that the same problem
would exist if there is something in the operating system causing this.
However, it is pretty obviously QP-only, though I'm puzzled as to why the
reinstallation does not solve the problem.
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| Re: QP9 will not open |
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Thu, 05 Jul 2007 19:21:12 +010 |
Tony:
> Thank you for your suggestion. Unfortunately I cannot find any such
> files in Windows XP.
>
If QP is installed, the files are there.
--
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)
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| Re: QP9 will not open |
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Thu, 05 Jul 2007 20:31:44 +010 |
> If QP is installed, the files are there.
>
- if you have 9.0.0.883, as I trust is the case.
--
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)
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