QP will not open

I don't know exactly the version since I cannot open the app to see the 
About option.  Yesm the exe file is there, though it does not show up using 
search on qp*.exe -- I can find it by going through the Program Files 
folder.

However, that does not change the fact that I cannot open QP, no matter how 
many times I re-install the program.  All the other WP Office files are 
there and they work, but not Quattro.  I guess I will have to upgrade, 
unless you have another suggestion.   I've tried the Left Shift trick and 
everything ekse I can find in the Knoledge Base, but nothing seems to work. 

Tony:

For the future: please reply to a message rather than starting over.
In the <Header/Message/Subject> pane (usually upper R) select the message
to 
reply to, and find an icon or menu item named <Reply to Group> (or
similar). 
Then a newsreader can keep together ("thread") all related messages.

> I don't know exactly the version since I cannot open the app to see the 
> About option.

Get the data from WP. It will be the same, or very close.

> Yes, the exe file is there, though it does not show up using 
> search on qp*.exe -- I can find it by going through the Program Files 
> folder.

I do not know what Search app you use, not what settings you have made in it.
This may apply, or not:
In Windows Explorer, find under View or Tools (varies with OS):
Folder Options|View -
UNcheck [ ] each Hide... option
and, while you are there,
check (x) Show hidden files...

Choose [Like current folder]|[OK]

In XP Search you should also:
Start|Search|All files and folders|
[More advanced options]
check [x]Search system folders,
[x]Search hidden files and folders and [x]Search sub-folders.

---

Has QP ever opened?


Assuming this is possible under your OS: create a new user - see if that 
succeeds. It may be necessary to have the installation CD in the drive.

-- 
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)

Roy, your idea about another user worked and I can now open QP and edit 
files.  All is not perfect however, as I'm getting error messages about QP 
being unable to close or save  configuration files (Statusbar and 
OP_EN_bars.cfg.)

This I think confirms that something in my installation is fouled up - a 
template or what?  Is there a way to to recover my own user files.  How 
about  the registry -- would a sysem restor possibly help.  I want to do 
this if I can because the additional user sign-on seems to slow my P3-800 
down.

Thnaks for what you have accomplished for me.

Tony Wilson


"lemoto" <ctech@corel.ca> wrote in message 
news:VA.00004712.012a7064@corel.ca...
>
> Tony:
>
> For the future: please reply to a message rather than starting over.
> In the <Header/Message/Subject> pane (usually upper R) select the
message 
> to
> reply to, and find an icon or menu item named <Reply to Group> (or 
> similar).
> Then a newsreader can keep together ("thread") all related
messages.
>
>> I don't know exactly the version since I cannot open the app to see
the
>> About option.
>
> Get the data from WP. It will be the same, or very close.
>
>> Yes, the exe file is there, though it does not show up using
>> search on qp*.exe -- I can find it by going through the Program Files
>> folder.
>
> I do not know what Search app you use, not what settings you have made in 
> it.
> This may apply, or not:
> In Windows Explorer, find under View or Tools (varies with OS):
> Folder Options|View -
> UNcheck [ ] each Hide... option
> and, while you are there,
> check (x) Show hidden files...
>
> Choose [Like current folder]|[OK]
>
> In XP Search you should also:
> Start|Search|All files and folders|
> [More advanced options]
> check [x]Search system folders,
> [x]Search hidden files and folders and [x]Search sub-folders.
>
> ---
>
> Has QP ever opened?
>
>
> Assuming this is possible under your OS: create a new user - see if that
> succeeds. It may be necessary to have the installation CD in the drive.
>
> -- 
> Good wishes!
> Roy Lewis
> C_Tech volunteer
> (UK)
>
> 

My version is 528, not 883.  I'm using
Windows XP.

"lemoto" <ctech@corel.ca> wrote in message 
news:VA.0000471e.0013901e@corel.ca...
>
> Tony:
>> idea about another user worked and I can now open QP and edit
>> files.  All is not perfect however, as I'm getting error messages about

>> QP
>> being unable to close or save  configuration files (Statusbar and
>> OP_EN_bars.cfg.)
>
> That suggests a permissions issue.
> Do you have 9.0.0.883?
> What OS?
>
> I doubt I can pinpoint the solution. Usually QP9 creates the config folder
> and files in the <current user> tree, so that permission is
automatic.
>
>> the additional user sign-on seems to slow my P3-800
>> down.
>
> That can only be an illusion, unless you have made some strange settings 
> for
> the new user.. Running as one user rather than another is quite parallel; 
> and
> a new user will have less accumulated data to manage.
>
> However: you can replicate the improvement in the old user account if you
> will delete the config folder and remove from the Registry all references 
> to
> QP9. If the only Corel apps you have are WPO9 this is a reasonably
> straightforward plan; if you have many then you need to be more delicate.
> Look also for a Corel folder under C:\Windows\.
> -- 
> Good wishes!
> Roy Lewis
> C_Tech volunteer
> (UK)
>
> 

Tony:
> idea about another user worked and I can now open QP and edit 
> files.  All is not perfect however, as I'm getting error messages about QP

> being unable to close or save  configuration files (Statusbar and 
> OP_EN_bars.cfg.)

That suggests a permissions issue.
Do you have 9.0.0.883?
What OS?

I doubt I can pinpoint the solution. Usually QP9 creates the config folder 
and files in the <current user> tree, so that permission is automatic.

> the additional user sign-on seems to slow my P3-800 
> down.

That can only be an illusion, unless you have made some strange settings for 
the new user.. Running as one user rather than another is quite parallel; and 
a new user will have less accumulated data to manage.

However: you can replicate the improvement in the old user account if you 
will delete the config folder and remove from the Registry all references to 
QP9. If the only Corel apps you have are WPO9 this is a reasonably 
straightforward plan; if you have many then you need to be more delicate. 
Look also for a Corel folder under C:\Windows\.
-- 
Good wishes!
Roy Lewis
C_Tech volunteer
(UK)