Dell fixing their laptop keyboard screwup

We're not at all certain what led Dell to ship European Vostro 1310s and 
1510s with, ah, revised QWERTY keyboards, but it looks like the company 
is making good on its promise to remedy the situation. According to 
Dell, all affected customers will be contacted and offered a replacement 
keyboard beginning today. Apparently the switch isn't too hard to make, 
so you'll be able to either do it yourself, or Dell will send out a tech 
to do it for you at no cost. Sounds like Dell's doing its best to make 
this right -- but c'mon, how did this not raise all kinds of red flags 
during the design process?

P.S.- If you're a touch-typist who's having major issues, you can also 
jump to the front of the pack by emailing Dell -- check out the read 
link for directions.

source - 
http://www.engadget.com/2008/05/08/dell-to-replace-all-european-vostro-1310-and-
1510-keyboards/

Dell -