Error when changing system database

Hi,
We have a few different databases running on one server for Solomon 6.0. We 
can login to the "default" one we use most of the time with no
problem. But, 
on the login screen, if we click on the "System Database" button, and
select 
another database, it returns System Message 9827.

It appeared that on all of the companys that we could access, the 
"CD735xxx770" user had permission on that database, but didn't have 
permissions on the companies we couldn't access. I tried the "Sychronize
All 
Ownership & Security Update Scenario" tool under database maintenance,
and 
nothing changed.

So, I added that "CD735xxx770" user to a database we couldn't access
before. 
Now, when trying to switch to that database, it's showing System Message 
9826. Anyone have any idea as to how I should proceed? I apologize if I left 

Hi,
I have a few questions.  What is the name of the other database you are 
trying to select?  
Are you certain the other database is the same version/has had all the 
current upgrades applied to it in Database Maintenance?
What is the text of system message 9827 and 9826?

Thanks,
-- 
Laura Barber


"mbsmith" wrote:

> Hi,
> We have a few different databases running on one server for Solomon 6.0. We

> can login to the "default" one we use most of the time with no
problem. But, 
> on the login screen, if we click on the "System Database" button,
and select 
> another database, it returns System Message 9827.
> 
> It appeared that on all of the companys that we could access, the 
> "CD735xxx770" user had permission on that database, but didn't
have 
> permissions on the companies we couldn't access. I tried the
"Sychronize All 
> Ownership & Security Update Scenario" tool under database
maintenance, and 
> nothing changed.
> 
> So, I added that "CD735xxx770" user to a database we couldn't
access before. 
> Now, when trying to switch to that database, it's showing System Message 
> 9826. Anyone have any idea as to how I should proceed? I apologize if I
left