HELP! Re: norton internet security question

Norton IS keeps popping up a warning about "program Control" high
risk
HPZipm12.exe is attempting to access he internet.

This is NOT a high risk as this is a network printer.

I looked at the personal firewall program list in IS and tried to add
this program to the list but get an error 'You are attempting to add a
program that already has rules'.

How do I change this to "allow" so the notification quits?

anon wrote:
> Norton IS 

I don't use Norton IS.

You have a helpfile.  I don't.

-- 
Mike Easter

"anon" <me@privacy.net> wrote in message 
news:ftin6c$nbt$1@news.spamcop.net...
> Norton IS keeps popping up a warning about "program Control" high
risk
> HPZipm12.exe is attempting to access he internet.
>
> This is NOT a high risk as this is a network printer.
>
> I looked at the personal firewall program list in IS and tried to add
> this program to the list but get an error 'You are attempting to add a
> program that already has rules'.
>
> How do I change this to "allow" so the notification quits?
>
>

It appears that the 'automatic' settings are not correct...Go into the 
firewall settings and change the settings for that specific program.... 

"Joe Gill" <joegill@removethis@prodigy.net> wrote in message 
news:ftjesp$v5k$1@news.spamcop.net...
>
> "anon" <me@privacy.net> wrote in message 
> news:ftin6c$nbt$1@news.spamcop.net...
>> Norton IS keeps popping up a warning about "program Control"
high risk
>> HPZipm12.exe is attempting to access he internet.
>>
>> This is NOT a high risk as this is a network printer.
>>
>> I looked at the personal firewall program list in IS and tried to add
>> this program to the list but get an error 'You are attempting to add a
>> program that already has rules'.
>>
>> How do I change this to "allow" so the notification quits?
>>
>>
>
> It appears that the 'automatic' settings are not correct...Go into the 
> firewall settings and change the settings for that specific program....

You are correct, the automatic setting is wrong.

I tried to do that but got an error message saying that I was trying to add 
THAT program which was already in the list - could not find that program in 
the list to change anything!

Tried deleting all Norton programs and having the IS scan for all programs - 
did not find that program in the new list but got the same error message 
when I tried to add it.

Is there a Norton forum that I can try?? could not find any. 

anon wrote:

> Is there a Norton forum that I can try?? could not find any.

Norton/Symantec don't seem to have that.

There is a '3rd party' forum with a section for Norton AV which looks
like it has fair activity and also that they are discussing other Norton
products besides such the AV part
http://www.tek-tips.com/threadminder.cfm?pid=742   Symantec: Norton
AntiVirus Forum
(10908 members) forum742

There is a newsgroup named
symantec.support.network.nortonantivirus.firewalls but there's no useful
activity in there.

There are a lot of symantec support groups.  There seems to be some
infrequent discussion about internet security in one of the groups
symantec.support.  I didn't check others.  I think there's less activity
there than at tek-tips, but I didn't evaluate the players.



-- 
Mike Easter
kibitzer, not SC admin