cell phone spam?!

Hi all. I hope this is the right place to post this. If not, please kindly 
direct me to the right forum.

I received spam picture message on my prepaid cell. I have service with 
T-Mobile - actually it probably does not matter with whom. The spammer 
advertises penny stock. As usual, idiotic subject - just like any other 
penny stock spam I have ever received. No return phone number, just e-mail 
address: neauaw@hail2u.net.

What gives? Isn't it enough to have my mailbox flooded "for free"? Do
I have 
to pay 10c apiece to receive spam on my cell?

Please suggest a course of action. I know how to deal with e-mail spam, but 
have no idea what to do with a turdlet that appeared in my cell phone.

Hoping to find some help - Maggie's Mom. 

I take it you had a contract service, right? I have a prepaid one, and the 
service basically told me same thing they told you...  but you at least 
could make them credit your account, and the girl I talked to told me she 
could not do anything because it is a prepaid...  I guess if I keep 
receiving spam on that cell, I will simply use up the minutes and go 
someplace else.

BTW, did they ever tell you how they made the spammer stop sending? - 
Maggie's Mom.


"Frog Prince" <me@privacy.net> wrote
> When I had that problem the Verizon support told me I was SOL so I called
> billing each and every time I received a spam and made them credit the
> account.  Eventually they figured out how to stop my receiving most of the
> spam.
> -- 
>
>
> 

"Maggie's Mom" <nobody@devnull.spamcop.net> wrote in message 
news:ev192b$5sp$1@news.spamcop.net...
| Hi all. I hope this is the right place to post this. If not, please kindly
| direct me to the right forum.
|
| I received spam picture message on my prepaid cell. I have service with
| T-Mobile - actually it probably does not matter with whom. The spammer
| advertises penny stock. As usual, idiotic subject - just like any other
| penny stock spam I have ever received. No return phone number, just e-mail
| address: neauaw@hail2u.net.
|
| What gives? Isn't it enough to have my mailbox flooded "for free"?
Do I 
have
| to pay 10c apiece to receive spam on my cell?
|
| Please suggest a course of action. I know how to deal with e-mail spam, 
but
| have no idea what to do with a turdlet that appeared in my cell phone.
|
| Hoping to find some help - Maggie's Mom.

When I had that problem the Verizon support told me I was SOL so I called 
billing each and every time I received a spam and made them credit the 
account.  Eventually they figured out how to stop my receiving most of the 
spam.
-- 

the CS agent was likely reading for a script.  Did you try to go higher up 
the food chain?  Mention that if the problem is not solved you'll be moving 
to a different provider when the time expires.  Might get lucking and run 
into someone with a clue that it cost far more to replace a customer than to 
keep a customer

Alternatively ask them to turn off the text messaging function.

I have no idea what they did to stop the spam. For all I know they bit 
bucketed the messages.  At the time I only had 3-4 people sending text 
messages and they were not mission critical messages regardless.

Although I won the text message battle we eventually gave up the cell phone 
expressly due to VZNs BS games.

We worked in two areas and every time we wanted to change zones we were 
expected to re-up for another 2 year contact.  Tried to have two phone 
numbers one in each zone.  Opps must have two separate contracts.  Had a few 
extra phones that we wanted to activate for visitors for < 6 months.  No joy

only with a 2 year commitment per phone.

Tried a pre pay phone only to discover we really didn't use it enough.

Now Freedom DOESN'T ring.



"Maggie's Mom" <nobody@devnull.spamcop.net> wrote in message 
news:ev1m2k$kjr$1@news.spamcop.net...
|I take it you had a contract service, right? I have a prepaid one, and the
| service basically told me same thing they told you...  but you at least
| could make them credit your account, and the girl I talked to told me she
| could not do anything because it is a prepaid...  I guess if I keep
| receiving spam on that cell, I will simply use up the minutes and go
| someplace else.
|
| BTW, did they ever tell you how they made the spammer stop sending? -
| Maggie's Mom.
|
|
| "Frog Prince" <me@privacy.net> wrote
| > When I had that problem the Verizon support told me I was SOL so I 
called
| > billing each and every time I received a spam and made them credit the
| > account.  Eventually they figured out how to stop my receiving most of 
the
| > spam.

Thank you for your insight. I will try to go higher up, but from experience 
I can tell that it will get me nowhere fast. Like you say, the world class 
customer service specialists read from the script and have as much training 
as they could absorb in about 8 hours. Some of them also speak with 
non-American accents (should not be coming from me, but I have serious 
problems understanding some of their utterances).

I do  not use my cell for fun. I use it when I absolutely have to: roadside 
assistance, emergencies etc. Maggie works at DOC, and sometimes a discreet 
text message is much better option than a phone call, therefore I cannot 
have the text messages blocked...   I wonder if I could make T-Mobile block 
only those messages, that come from e-mail. I wonder if they can be that 
selective. But then, it would have to take someone with genuine knowledge of 
the system, some goodwill towards the customers, and willingness to actually 
give the excellent customer service they purport to have. I think I am SOL.

I also have been investigating the prepaid Alltel services. They seem to 
have better coverage, less white spots, and telephones with better 
reception. That is especially important to me when I make 100 mile trips to 
purchase horse feed from a wholesaler. There were times when I really 
appreciated having a cell phone. So - thanks again for your advice, I will 
try to follow it if time permits. But - I won't be holding my breath waiting 
for excellent service from T-Mobile. Or, for that matter, from any other 
provider. After all, we're only the customers. Customers are like milk cows, 
right? When the milk dries out, they get replaced, and there are so many 
milk cows out there....   :) - Maggie's Mom.


"Frog Prince" <me@privacy.net> wrote in message 
news:ev2pq7$t62$1@news.spamcop.net...
> the CS agent was likely reading for a script.  Did you try to go higher up
> the food chain?  Mention that if the problem is not solved you'll be 
> moving
> to a different provider when the time expires.  Might get lucking and run
> into someone with a clue that it cost far more to replace a customer than 
> to
> keep a customer
>
> Alternatively ask them to turn off the text messaging function.
>
> I have no idea what they did to stop the spam. For all I know they bit
> bucketed the messages.  At the time I only had 3-4 people sending text
> messages and they were not mission critical messages regardless.
>
> Although I won the text message battle we eventually gave up the cell 
> phone
> expressly due to VZNs BS games.
>
> We worked in two areas and every time we wanted to change zones we were
> expected to re-up for another 2 year contact.  Tried to have two phone
> numbers one in each zone.  Opps must have two separate contracts.  Had a 
> few
> extra phones that we wanted to activate for visitors for < 6 months.  No

> joy
> only with a 2 year commitment per phone.
>
> Tried a pre pay phone only to discover we really didn't use it enough.
>
> Now Freedom DOESN'T ring.
>
>
>
> "Maggie's Mom" <nobody@devnull.spamcop.net> wrote in
message
> news:ev1m2k$kjr$1@news.spamcop.net...
> |I take it you had a contract service, right? I have a prepaid one, and 
> the
> | service basically told me same thing they told you...  but you at least
> | could make them credit your account, and the girl I talked to told me 
> she
> | could not do anything because it is a prepaid...  I guess if I keep
> | receiving spam on that cell, I will simply use up the minutes and go
> | someplace else.
> |
> | BTW, did they ever tell you how they made the spammer stop sending? -
> | Maggie's Mom.
> |
> |
> | "Frog Prince" <me@privacy.net> wrote
> | > When I had that problem the Verizon support told me I was SOL so I
> called
> | > billing each and every time I received a spam and made them credit
the
> | > account.  Eventually they figured out how to stop my receiving most
of
> the
> | > spam.
>
>