Who at Spamcop should know about this?

I received the email below in response to a Spamcop submission of mine.

Is there anyone at Spamcop who would be interested in receiving a copy?

Lance
*****

-------- Original Message --------
Subject: 	Spam reports
Date: 	Mon, 7 Jan 2008 11:17:29 -0700
From: 	Sheryl Hutcherson <sherylh@cavecreek.net>
To: 	xxx@reports.spamcop.net

Hello --

Please do not use the AbuseTeam@cavecreek.net email address for spam 
reports; they will not receive timely attention.

Please use only Abuse@CWIE.net or Abuse@Cavecreek.net for spam complaints.

Let me know if you have any questions.

Sheryl H.
Senior Systems Administrator
CWIE LLC Abuse Department

Lance <lltbhill@link_earth.net> crashed Echelon writing
news:fm1g65$g88$1@news.spamcop.net: 

> I received the email below in response to a Spamcop submission of
> mine. 
> 
> Is there anyone at Spamcop who would be interested in receiving a
> copy? 

I would say post it in spamcop.routing with ISP's reply pasted.

-- 

Bjarke Andersen wrote:
> Lance

>> I received the email below in response to a Spamcop submission of
>> mine.
>>
>> Is there anyone at Spamcop who would be interested in receiving a
>> copy?
>
> I would say post it in spamcop.routing with ISP's reply pasted.

Except that the information provided isn't optimal.  You should be
talking about the reportid or the tracking URL associated with the
issue.

SC determines notifies based on IP address.  SC doesn't modify its
routing db based on some email address where the provider received a
notify, which may have been redirected by the providers own system.  It
appears to me that the admin doesn't know what they are talking about.

If we look at cavecreek.net, the first thing that pops up is its IP and
its MX but that isn't its outgoing MTA server that might have been
involved.

Mail for cavecreek.net is handled by bsf.cwie.net
Canonical name: cavecreek.net
Addresses:
  64.38.193.26

whois -h whois.arin.net 64.38.193.26 ...
NetRange:   64.38.192.0 - 64.38.255.255
OrgAbuseEmail:  abuse@cwie.net

whois -h whois.abuse.net cwie.net ...
abuse@level3.com  abuse@ccbill.com  abuse@cwie.net  abuse@level3.net
abuse@cavecreek.com  postmaster@cwie.net (for cwie.net)

whois -h whois.abuse.net cavecreek.net ...
abuse@cavecreek.com  abuse@level3.com  abuse@level3.net
abuse@ccbill.com
abuse@cwie.net  postmaster@cavecreek.net (for cavecreek.net)

Addresses in cavecreek.net used to send email
209.188.3.11  ronharris-omega.cavecreek.net
64.38.192.180  kobwebmail.cavecreek.net
64.38.198.19  esafemedia03.cavecreek.net
64.38.202.132  archives-sa04.cavecreek.net
64.38.210.12  modelts3.cavecreek.net
64.38.239.114  maxcash14.cavecreek.net

Parsing input: 64.38.193.26
Reporting addresses:
postmaster@cwie.net
abuse@ccbill.com
abuse@level3.net
abuse@level3.com
abuse@cwie.net

Reports routes for 64.38.193.26:
routeid:33738828 64.38.192.0 - 64.38.255.255 to:abuse@cwie.net
Administrator found from whois records

The most important ways that an admin can facilitate the direction of
their abuse notifies is by their abuse.net registered addresses and by
registering an address with spamcop using this system
http://www.spamcop.net/fom-serve/cache/343.html  How do I register an
abuse@ email address?

According to the information provided by the OP and by the admin, it
doesn't seem to me that the admins correspondence is appropriate, as SC
doesn't notify the address she named.

Lance wrote:
> -------- Original Message --------
> Subject: Spam reports
> Date: Mon, 7 Jan 2008 11:17:29 -0700
> From: Sheryl Hutcherson <sherylh@cavecreek.net>
> To: xxx@reports.spamcop.net
>
> Hello --
>
> Please do not use the AbuseTeam@cavecreek.net email address for spam
> reports; they will not receive timely attention.
>
> Please use only Abuse@CWIE.net or Abuse@Cavecreek.net for spam
> complaints.
>
> Let me know if you have any questions.
>
> Sheryl H.
> Senior Systems Administrator
> CWIE LLC Abuse Department
> http://www.cwie.net


-- 
Mike Easter
kibitzer, not SC admin

Ellen wrote the following on 1/9/2008 11:56:
> Lance wrote:
>> I received the email below in response to a Spamcop submission of
mine.
>>
>> Is there anyone at Spamcop who would be interested in receiving a
copy?
>>
>> Lance
>> *****
>>
>> -------- Original Message --------
>> Subject:     Spam reports
>> Date:     Mon, 7 Jan 2008 11:17:29 -0700
>> From:     Sheryl Hutcherson <sherylh@cavecreek.net>
>> To:     xxx@reports.spamcop.net
>>
>> Hello --
>>
>> Please do not use the AbuseTeam@cavecreek.net email address for spam 
>> reports; they will not receive timely attention.
>>
>> Please use only Abuse@CWIE.net or Abuse@Cavecreek.net for spam 
>> complaints.
>>
>> Let me know if you have any questions.
>>
> 
> Yes we have had several users write to us about this and I remapped the 
> reporting addresses. I also write to Sheryl and suggested that in the 
> future she write to deputies directly rather than autobotting the users
:-)
> 
> 
> 
> Ellen
> SpamCop

Thank you Ellen.

Lance

Lance wrote:
> I received the email below in response to a Spamcop submission of mine.
> 
> Is there anyone at Spamcop who would be interested in receiving a copy?
> 
> Lance
> *****
> 
> -------- Original Message --------
> Subject:     Spam reports
> Date:     Mon, 7 Jan 2008 11:17:29 -0700
> From:     Sheryl Hutcherson <sherylh@cavecreek.net>
> To:     xxx@reports.spamcop.net
> 
> Hello --
> 
> Please do not use the AbuseTeam@cavecreek.net email address for spam 
> reports; they will not receive timely attention.
> 
> Please use only Abuse@CWIE.net or Abuse@Cavecreek.net for spam complaints.
> 
> Let me know if you have any questions.
> 

Yes we have had several users write to us about this and I remapped the 
reporting addresses. I also write to Sheryl and suggested that in the 
future she write to deputies directly rather than autobotting the users :-)



Ellen