Re: Do you charge for email?

Hi Dan,

Absolutely! I charge for NG posts too - the bill will be in your box. ;o)

Aloha,

Jerry 

No, it's part of the 'overhead' of the job. However, I have received a 
$75 invoice from an ad agency once while at Motorola, for a fax.

Dan Galfano wrote:
> Seems like there are enough of you online to get an honest response.
> 
> I was working with someone on a little project and when I got my 
> invoice, I noticed I was charged for correspondence.  I was a little 
> surprised to see that - 1. because they didn't tell me they charged for 
> that and 2. because I don't charge my clients for sending them emails.
> 
> This got me to thinking, should I? Do any of you charge for this?
> 
> 
> Thanks!
> 

The only situation where I charge for 'time spent sending email' is for 
my (very few) regular, hourly clients where I am paid for every minute 
spent on the phone, in meetings, or actually working on something for 
them directly. In general, I definitely do not charge for email time any 
more than I would charge for my time spent walking to the mailbox to put 
their bill in the mail... all part of the process.

-- 
Michael Evangelista
Evangelista Design :: http://www.mredesign.com
Forums :: news://forums.mredesign.com/mredesign.publicWeb
Blog :: http://www.miuaiga.com


"Dan Galfano" <danielNO@SPAMgalfanodesign.com> wrote in message

news:UV0VUGQLHHA.1116@ns1.xroubaix.com...
> Seems like there are enough of you online to get an honest response.
>
> I was working with someone on a little project and when I got my 
> invoice, I noticed I was charged for correspondence.  I was a little 
> surprised to see that - 1. because they didn't tell me they charged 
> for that and 2. because I don't charge my clients for sending them 
> emails.
>
> This got me to thinking, should I? Do any of you charge for this?
>
>
> Thanks!
>
> Dan 

Seems like there are enough of you online to get an honest response.

I was working with someone on a little project and when I got my 
invoice, I noticed I was charged for correspondence.  I was a little 
surprised to see that - 1. because they didn't tell me they charged for 
that and 2. because I don't charge my clients for sending them emails.

This got me to thinking, should I? Do any of you charge for this?


Thanks!

Dan Galfano wrote:
> Seems like there are enough of you online to get an honest response.
> 
> I was working with someone on a little project and when I got my 
> invoice, I noticed I was charged for correspondence.  I was a little 
> surprised to see that - 1. because they didn't tell me they charged for 
> that and 2. because I don't charge my clients for sending them emails.
> 
> This got me to thinking, should I? Do any of you charge for this?

No. Email/correspondence, etc... should all be part of your overhead. I 
know there are several people around here that insist on charging for 
email with the argument of: I should be paid for all my time spent on 
your project.  Short-sighted IMO.

You should have built-in costs that cover your time, whether it be a 
separate line item in the budget, such as a "Base Development Fee" and

include some bullet points that states what the fee is for, i.e., 
meeting time, development time, etc...)  I've done that very such thing 
for years and never once has it been questioned. If you're wondering, I 
figure approximately 10% of my overall budget as the Development Fee.

Now, if you're being paid hourly, your hourly fee should have built-in 
overhead for email and the like.

Receiving an invoice that has line items for "email correspondence"
does 
nothing more than create irritate and strife, IMO.

-- 

kindler chase
www.ncubed.com
Home of SuperInvoice: The Online Invoicing Application.
Organize your billing process and impress your clients.

news://news.ncubed.com/support