I am sending my Resume in order for you to view and hire me as a home typist.
Please review and contact me by email@ juvernac@earthlink.net if making a
dicition to hire me.
Thank You, Juverna C.
420 W. Monte Vista Ave. Apt D. Phone
(707) 330-2991
Vacaville CA. 95688
Email juvernac@earthlink.net
Juverna Chevalier
Objective To: Obtain a Job in Customer Service
Representative ? Receptionist
Skills Customer service, Research, Responsible,
Business Communication
Type 32 words a minute and Usage of Word
Excel
Functional Summary: Seven years, of professional experience in customer service
for Large Corp-
Ability to work under pressure and complete
multiple task?s
Proficient in Microsoft Office Professional
Conscientious and creative, willing to assume
responsibility
Interface with all ages and ethnic backgrounds
Employment 1999-2006 GBG Incorporated Vacaville CA
Receptionist- receiving in coming calls, Answering
Questions, Taking Messages, Transferring calls, Paging, Responding to incoming
E-mails, and Certified mail
Outbound- Collections, Creating RWP, E- Mailing,
Running Credit cards and reimbursements to Credit cards and Deletion of RWP
Shipping- Building and shipping membership kits and
orders Express Mail, and UPS, Tracking of orders and kits Pre Checking for out
of town Meetings.
Receiving Processing- Processing mail such as
Membership Applications, Accounting the Totals for each day, Separating of the
incoming mail, Outbound calls for corrections on Membership Applications and
returned mail, Taking pocket office orders
Rep Services- Taking incoming calls, customer service,
notate accounts Researching down line and customers, reading the QPR, cup, and
Sponsorship Matrix Usage of Transmittals.
Doc Control- Filing and Pulling Membership applications,
phone applications and Orders.
02-1999 to 05-1999 Subway Vacaville CA
Customer service Cashier, Food Preparation, Baking Phone
orders ,closing cash register and closing the store.
11-1998 to 02-1999 Happy Days Garland TX
Day Care- Cook and day Care, food Preparation, cook,
Cleaning and Caring for Toddlers and Infants.
09-1996 to 11-1998 Galaxy 2000 Inc Travis Air Force
Base
Corrosion Tech- Cleaning Air Crafts KC 10s and C5s, troop,
Cargo, Visor, Bulges and Flight line fast washes and interior?s Lifting Heavy
equipment and hard labor work.
Education- 1991-1992 Job corps Charleston WV
Filing Clerical, Offset Printing and Cosmetology
2000-2000- On the Job Training Vacaville CA
Out Look Certified
2002-2002- Vacaville Community Course Vacaville CA
Business Communication, Writing Skills, and Forms of Writing
Certified Mastery Level
Natasha Parker Cell (916)-599-9984 and Home
(916)-371-8057
Brannon Young Home (612)-208-1690
Summary of Qualifications- 1999-2004 International Team
Works Vacaville, CA
Receptionist, Rep Service, Out Bound Express, Shipping Support
Staff, and Costumer Services: Outlook Certified
UPS Shipping Qualified
Excellent Communication Skills
Collections
Outbound Calls
Customer Service
Placing online orders
Document control
Filing
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