2 questions.. chat and remote assistance

Hi Jonathon... Any updated causes as to why SOO many mesages on windows live 
are not going through? I havent used the handwriting feature. Its like every 
other chat line i send doesn't go through anymore.  :(   
Also, remote asssistance.. How come some can connect to some people and not 
to others ?  It doesnt seem to matter what OS cuz can connect to xp, vista   
just not to some people   

Hi Susie,

I honestly haven't heard of anyone else having the problem.  As such, it's
something specific 
to your environment.  As a test, why not try another client that supports the
.NET Messenger 
network (what Windows Live Messenger uses to communicate).  One example of this
is Trillian 
(http://www.trillian.cc) although there's others.

Remote Assistance requires a direct connection to work and unlike the other
functions in 
Messenger, doesn't have a relay server that will relay connections if a direct
connection 
fails.  By "direct connection" I mean your computer can directly
connect to the person you're 
trying to assist.  The most general cause is a router on the person's local
network which 
doesn't support Universal Plug and Play (UPnP).  But that's the reason why it
sometimes works 
and sometimes does not.

-- 
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or
citation
--


"Susie" <Susie@discussions.microsoft.com> wrote in message 
news:629068E6-85B8-49EF-9837-B63155A11726@microsoft.com...
> Hi Jonathon... Any updated causes as to why SOO many mesages on windows
live
> are not going through? I havent used the handwriting feature. Its like
every
> other chat line i send doesn't go through anymore.  :(
> Also, remote asssistance.. How come some can connect to some people and
not
> to others ?  It doesnt seem to matter what OS cuz can connect to xp, vista
> just not to some people
>
> Thanks 

Thanks Jonathan !  I am going to download Trillian now and see if its good  
! :)

Susie
  
"Jonathan Kay [MVP]" wrote:

> Hi Susie,
> 
> I honestly haven't heard of anyone else having the problem.  As such, it's
something specific 
> to your environment.  As a test, why not try another client that supports
the .NET Messenger 
> network (what Windows Live Messenger uses to communicate).  One example of
this is Trillian 
> (http://www.trillian.cc) although there's others.
> 
> Remote Assistance requires a direct connection to work and unlike the other
functions in 
> Messenger, doesn't have a relay server that will relay connections if a
direct connection 
> fails.  By "direct connection" I mean your computer can directly
connect to the person you're 
> trying to assist.  The most general cause is a router on the person's local
network which 
> doesn't support Universal Plug and Play (UPnP).  But that's the reason why
it sometimes works 
> and sometimes does not.
> 
> -- 
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
or citation
> --
> 
> 
> "Susie" <Susie@discussions.microsoft.com> wrote in message

> news:629068E6-85B8-49EF-9837-B63155A11726@microsoft.com...
> > Hi Jonathon... Any updated causes as to why SOO many mesages on
windows live
> > are not going through? I havent used the handwriting feature. Its like
every
> > other chat line i send doesn't go through anymore.  :(
> > Also, remote asssistance.. How come some can connect to some people
and not
> > to others ?  It doesnt seem to matter what OS cuz can connect to xp,
vista
> > just not to some people
> >
> > Thanks 
>