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Trial problem

Trial problem
Sat, 9 Dec 2006 21:29:45 -0600
I just bought and installed WPOffice X3 a trial version of WPMail. Everything
installed fine. But when I opened the mail program to set it up it closed
immediately. Then next time I opened it I get a notice I have 0 days left in my
trial time. Corel Support responded to my query with a Serial # to unlock the
program. When inserted the option to Continue is grayed out so i have to shut
down.
Anyone have any idea of how to fix this problemJ?

Priscilla

Post Reply
Re: Trial problem
Sun, 10 Dec 2006 13:48:58 -060
Priscilla A. Maine wrote:
> I just bought and installed WPOffice X3 a trial version of WPMail.
Everything installed fine. But when I opened the mail program to set it up it
closed immediately. Then next time I opened it I get a notice I have 0 days left
in my trial time. Corel Support responded to my query with a Serial # to unlock
the program. When inserted the option to Continue is grayed out so i have to
shut down.
> Anyone have any idea of how to fix this problemJ?
> 
> Priscilla
> 
> 
Give Corel a call.  They'll give you another serial number. :)

-- 
Joell Haugan -
Corel WPOffice/Presentations
Volunteer C-Tech (Canada)
*Please Respond Only to newsgroup*
http://haugan.no-ip.org/presentations/
Post Reply
Re: Trial problem
Sun, 10 Dec 2006 15:02:47 -060
Joell, is this a normal proceedure for WPMail trials to drop 29 days and 
refuse the Serial # given by Corel?
They were very quick to send the # . But they've apparently sent one that's 
wrong. Just wondering about Corel products.

I appreciate your quick reply.

Priscilla

"joell haugan" <rectagon@netscape.net> wrote in message 
news:457c6378$1_2@cnews...
>
> Priscilla A. Maine wrote:
>> I just bought and installed WPOffice X3 a trial version of WPMail. 
>> Everything installed fine. But when I opened the mail program to set it

>> up it closed immediately. Then next time I opened it I get a notice I 
>> have 0 days left in my trial time. Corel Support responded to my query

>> with a Serial # to unlock the program. When inserted the option to 
>> Continue is grayed out so i have to shut down.
>> Anyone have any idea of how to fix this problemJ?
>>
>> Priscilla
>>
>>
> Give Corel a call.  They'll give you another serial number. :)
>
> -- 
> Joell Haugan -
> Corel WPOffice/Presentations
> Volunteer C-Tech (Canada)
> *Please Respond Only to newsgroup*
> http://haugan.no-ip.org/presentations/
> 


Post Reply
Re: Trial problem
Mon, 11 Dec 2006 16:35:16 -060
Be sure to politely let them know that :

A. You have called once already and gotten incorrect indformation

b. You are using the trial that came with the X3 , and which version of X3  
ou have.  I think there are different serial numbers for each trial that  
there was.  It took me a couple of tries as well.

Good luck.  Be sure to post here or at wpuniverse.com if you have any  
questions about the program.  It can be kind of hard to learn, but once  
you are used to the different way of thinking about your email, it can  
make things a lot easier.

All the best,

Pix


On Sun, 10 Dec 2006 15:02:47 -0600, Priscilla A. Maine <maine@hughes.net> 

wrote:

>
> Joell, is this a normal proceedure for WPMail trials to drop 29 days and
> refuse the Serial # given by Corel?
> They were very quick to send the # . But they've apparently sent one  
> that's
> wrong. Just wondering about Corel products.
>
> I appreciate your quick reply.
>
> Priscilla
>
> "joell haugan" <rectagon@netscape.net> wrote in message
> news:457c6378$1_2@cnews...
>>
>> Priscilla A. Maine wrote:
>>> I just bought and installed WPOffice X3 a trial version of WPMail.
>>> Everything installed fine. But when I opened the mail program to
set it
>>> up it closed immediately. Then next time I opened it I get a notice
I
>>> have 0 days left in my trial time. Corel Support responded to my
query
>>> with a Serial # to unlock the program. When inserted the option to
>>> Continue is grayed out so i have to shut down.
>>> Anyone have any idea of how to fix this problemJ?
>>>
>>> Priscilla
>>>
>>>
>> Give Corel a call.  They'll give you another serial number. :)
>>
>> --
>> Joell Haugan -
>> Corel WPOffice/Presentations
>> Volunteer C-Tech (Canada)
>> *Please Respond Only to newsgroup*
>> http://haugan.no-ip.org/presentations/
>>
>
>
>



-- 
Using M2, Opera's revolutionary e-mail client: http://www.opera.com/m2/
Post Reply
Re: Trial problem
Wed, 13 Dec 2006 11:54:13 -060
Priscilla A. Maine wrote:
> Joell, is this a normal proceedure for WPMail trials to drop 29 days and 
> refuse the Serial # given by Corel?
> They were very quick to send the # . But they've apparently sent one that's

> wrong. Just wondering about Corel products.
> 
> I appreciate your quick reply.
> 
> Priscilla
> 


No it's not normal procedure.  I believe it's related to the system 
restore feature in XP.  Corel needed to make the trial smart enough to 
know when someone was trying to bypass the trial period using SR. 
Unfortunately even minor system glitches can cause the trial to suspect 
the worst.

As for the second # not working... you have to call again!  Or, look for 
zero's that might be the letter O ... and vise versa. :)

-- 
Joell Haugan -
Corel WPOffice/Presentations
Volunteer C-Tech (Canada)
*Please Respond Only to newsgroup*
http://haugan.no-ip.org/presentations/
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