Can't get pass the request for Password

I have made numerous attempts to get into WPMail but with no luck. Apparently
the program installs just fine, but when I attempt to open the program it looks
like it will open just fine until I get the dialogue box in the attachment.

When this comes up and I click to put in the Password it locks up and almost
shuts down my computer.

Any ideas how I can get past this so I can use the program?

BroJames

On Fri, 02 Mar 2007 09:04:47 -0800, BroJames  
<brojames.nospam@nospam.gmail.com> wrote:

> I have made numerous attempts to get into WPMail but with no luck.  
> Apparently the program installs just fine, but when I attempt to open  
> the program it looks like it will open just fine until I get the  
> dialogue box in the attachment.
>
> When this comes up and I click to put in the Password it locks up and  
> almost shuts down my computer.
>
> Any ideas how I can get past this so I can use the program?
>
> BroJames

Hi Bro James --

I needed to do a little research, but this is one of my thoughts...

sbcglobal.net in particular can be a little tricky.  I ahven't set that up  
in my WPMail, but i have access to an account so might be able to et it  
doped out.

are you on sbcglobal.net or sbc Yahoo.  that makes a difference in your  
settings.

This is one thought, to start, though

When you are challenged with the password, choose 'cancel'

Go to your account settings, and look at the type of authorization needed.
If "secure (or SSL, or whatever it's labeled, I am not at WPMail right now 

-- sorry!) is checked, uncheck it.  that is a good start.

Also, let me know what your pop server name is in your setup.  That might  
be the problem.  WPMail generates an error log that ought to let you know  
where it is hanging up.  I think it is in the WPMail directory, but it  
might be located in your mail store.

I'll be watching the ng for your answers to get you up and going as soon  
as we can.

Cheers,

Pix

-- 
Using Opera's revolutionary e-mail client: http://www.opera.com/mail/

Thanks Pix, for your response,

I am on sbcglobal.net, or at least that is the server for my main email 
address.

Makes no difference what I attempt to select in the box, nothing works. The 
program locks up.

When you say "account settings," I am assuming you are referring to
Tools > 
Accounts in Outlook Express. If so, the boxes calling for secure (SSL) are 
NOT checked.

The pop server is pop.sbcglobal.yahoo.com

I checked the file WordPerfect-MAIL-2.0.4-log-errors.txt.0 and it appears 
the two following messages repeat themselves each time I attempted to run 
the program:

2007-03-02 10:37:15 st.ata.mc.applimpl.DocumentStoreImpl.getConfig @main  --  
WARNING: Could not get the configuration file, calendars
2007-03-02 10:37:15 st.ata.mc.applimpl.DocumentStoreImpl.getConfig @main  --  
WARNING: Could not get the configuration file, addressbooks

Thanks again for responding and hopefully helping me get WPMail up and 
running.

BroJames


"Pix Smith" <pix_nospam_smith@operamail.com> wrote in message 
news:op.tos9m1lo1zgkz6@ppp-66-141-118-73.dialup.eulstx.swbell.net...
>
> On Fri, 02 Mar 2007 09:04:47 -0800, BroJames 
> <brojames.nospam@nospam.gmail.com> wrote:
>
>> I have made numerous attempts to get into WPMail but with no luck. 
>> Apparently the program installs just fine, but when I attempt to open 
>> the program it looks like it will open just fine until I get the 
>> dialogue box in the attachment.
>>
>> When this comes up and I click to put in the Password it locks up and 
>> almost shuts down my computer.
>>
>> Any ideas how I can get past this so I can use the program?
>>
>> BroJames
>
> Hi Bro James --
>
> I needed to do a little research, but this is one of my thoughts...
>
> sbcglobal.net in particular can be a little tricky.  I ahven't set that up

> in my WPMail, but i have access to an account so might be able to et it 
> doped out.
>
> are you on sbcglobal.net or sbc Yahoo.  that makes a difference in your 
> settings.
>
> This is one thought, to start, though
>
> When you are challenged with the password, choose 'cancel'
>
> Go to your account settings, and look at the type of authorization needed.
> If "secure (or SSL, or whatever it's labeled, I am not at WPMail right

> ow  -- sorry!) is checked, uncheck it.  that is a good start.
>
> Also, let me know what your pop server name is in your setup.  That might 
> be the problem.  WPMail generates an error log that ought to let you know 
> where it is hanging up.  I think it is in the WPMail directory, but it 
> might be located in your mail store.
>
> I'll be watching the ng for your answers to get you up and going as soon 
> as we can.
>
> Cheers,
>
> Pix
>
> -- 
> Using Opera's revolutionary e-mail client: http://www.opera.com/mail/
> 

On Wed, 07 Mar 2007 08:47:23 -0600, BroJames  
<brojames.nospam@nospam.gmail.com> wrote:

>
> Thanks Pix, for your response,

Not a problem  I am happy to help out.  I have spent a lot of time in the  
musty corridors of WPMail!

>
> I am on sbcglobal.net, or at least that is the server for my main email
> address.  Makes no difference what I attempt to select in the box,  
> nothing works. The program locks up.

Has it ever opened successfully?

> When you say "account settings," I am assuming you are referring
to  
> Tools / Accounts in Outlook Express. If so, the boxes calling for secure  
> (SSL) are NOT checked.

In WPMail it should be in Configure/accounts and aliases, but it doesn't  
seem that you get that far.  If you select 'cancel' will WPMail open or  
does it still just sit there forever?

Some other thoughts.  Do you have a default printer installed.  In the WP  
Pantheon, somehow a lack of an installed printer that is physically  
present seems to choke every WP app in Christendom.  I am not sure exactly  
why things are programmed that way, but I am no programmer.  Be sure that  
the default printer for your system is installed and is present.  That can  
cause the behavior that you are seeing.

>
> The pop server is pop.sbcglobal.yahoo.com

That ought to be OK, if only it is set in WPMail!  Are you trying to  
import Outlook settings?  I wonder if that might be causing a part of the  
problem.

>
> I checked the file WordPerfect-MAIL-2.0.4-log-errors.txt.0 and it appears
> the two following messages repeat themselves each time I attempted to run
> the program:
>
> 2007-03-02 10:37:15 st.ata.mc.applimpl.DocumentStoreImpl.getConfig  
> @main  --  WARNING: Could not get the configuration file, calendars
> 2007-03-02 10:37:15 st.ata.mc.applimpl.DocumentStoreImpl.getConfig  
> @main  -- WARNING: Could not get the configuration file, addressbooks
>

I had that issue without a default printer installed and connected, but  
also before reindexing my file, so, I would recommend running this  
reindexing command if the default printer thing doesn't work out.

You can, if you want, create a shortcut on the desktop, with the following  
as the comand line (I would cut and paste it, since I know it works.  It  
does, of course, all have to be on one line, so watch for the breaks your  
newsreader may have inserted.)  The 'open in directory is "C:\Program  
Files\WordPerfect Mail\Programs\bin\"  again, with the quotes.

Here is the command:

"C:\Program Files\WordPerfect Mail\Programs\bin\WPMail.exe"   
-r"C:\Documents and Settings\Owner\Application Data\Corel\WordPerfect
Mail"

You need all the quotes, and you might need to replace 'Owner' with the  
name of your Mailstore directory   This does assume a standard install of  
the program.

This command will reindex your mailstore and may solve the problem.

If you are comfortable, you can also run this from the start/run section  
of the start menu.  Again, just paste it in place with the quotes intact.

Try these things, then we will move on if needed.



> Thanks again for responding and hopefully helping me get WPMail up and
> running.

Not a problem at all -- if only Corel gave free stuff to all the peer  
support.  Even if they did, I would still be waaaaaaaaaaaaaaaaaay down the  
line of people who are great at helping out in this area.  Also check  
www.wpuniverse.com   it's a great resource

Cheers,

Pix

Thanks again, Pix, sorry to be so long in writing back and thank you for 
your help.

The program has never opened beyond the request for a password. I can see 
the program page behind the dialog and the calendar on the side, but I have 
never been able to look at anything in the program.

I am not able to select Cancel in the dialog. When it comes up at the time 
the program starts to open I can do nothing, zip, nada. The only thing that 
happens is I get the (Not Responding) in the blue bar at top.

I do not have a printer "physically" connected to my computer, the 
connection is made wireless. I do have an HP Deskjet default printer set up 
and I have no problem with any other WP program (10, X3 Trial, Lightning, 
etc.). They all work just fine.

I created a shortcut on my desktop to run the re-indexing feature and it 
appeared to do its thing, but nothing has changed since running it.

Thanks again for your patience and help. I do hope we can get this to work, 
I only have 22 more days for my trial. Oh, could that be a part of the 
problem? I am running a trial version, but I am not sure I want to buy the 
program if I can't see how it is going to work.

Anyway, thanks for your help. I look forward to any other ideas you may 
have,

BroJames

"Pix Smith" <pix_no_spam_smith@operamail.com> wrote in message 
news:op.touhvui3e46dba@skutr2...
>
> On Wed, 07 Mar 2007 08:47:23 -0600, BroJames 
> <brojames.nospam@nospam.gmail.com> wrote:
>
>>
>> Thanks Pix, for your response,
>
> Not a problem  I am happy to help out.  I have spent a lot of time in the 
> musty corridors of WPMail!
>
>>
>> I am on sbcglobal.net, or at least that is the server for my main
email
>> address.  Makes no difference what I attempt to select in the box, 
>> nothing works. The program locks up.
>
> Has it ever opened successfully?
>
>> When you say "account settings," I am assuming you are
referring to 
>> Tools / Accounts in Outlook Express. If so, the boxes calling for
secure 
>> (SSL) are NOT checked.
>
> In WPMail it should be in Configure/accounts and aliases, but it doesn't 
> seem that you get that far.  If you select 'cancel' will WPMail open or 
> does it still just sit there forever?
>
> Some other thoughts.  Do you have a default printer installed.  In the WP 
> Pantheon, somehow a lack of an installed printer that is physically 
> present seems to choke every WP app in Christendom.  I am not sure exactly

> why things are programmed that way, but I am no programmer.  Be sure that 
> the default printer for your system is installed and is present.  That can

> cause the behavior that you are seeing.
>
>>
>> The pop server is pop.sbcglobal.yahoo.com
>
> That ought to be OK, if only it is set in WPMail!  Are you trying to 
> import Outlook settings?  I wonder if that might be causing a part of the 
> problem.
>
>>
>> I checked the file WordPerfect-MAIL-2.0.4-log-errors.txt.0 and it
appears
>> the two following messages repeat themselves each time I attempted to
run
>> the program:
>>
>> 2007-03-02 10:37:15 st.ata.mc.applimpl.DocumentStoreImpl.getConfig 
>> @main  --  WARNING: Could not get the configuration file, calendars
>> 2007-03-02 10:37:15 st.ata.mc.applimpl.DocumentStoreImpl.getConfig 
>> @main  -- WARNING: Could not get the configuration file, addressbooks
>>
>
> I had that issue without a default printer installed and connected, but 
> also before reindexing my file, so, I would recommend running this 
> reindexing command if the default printer thing doesn't work out.
>
> You can, if you want, create a shortcut on the desktop, with the following

> as the comand line (I would cut and paste it, since I know it works.  It 
> does, of course, all have to be on one line, so watch for the breaks your 
> newsreader may have inserted.)  The 'open in directory is "C:\Program

> Files\WordPerfect Mail\Programs\bin\"  again, with the quotes.
>
> Here is the command:
>
> "C:\Program Files\WordPerfect 
> il\Programs\bin\WPMail.exe"   -r"C:\Documents and 
> Settings\Owner\Application Data\Corel\WordPerfect Mail"
>
> You need all the quotes, and you might need to replace 'Owner' with the 
> name of your Mailstore directory   This does assume a standard install of 
> the program.
>
> This command will reindex your mailstore and may solve the problem.
>
> If you are comfortable, you can also run this from the start/run section 
> of the start menu.  Again, just paste it in place with the quotes intact.
>
> Try these things, then we will move on if needed.
>
>
>
>> Thanks again for responding and hopefully helping me get WPMail up and
>> running.
>
> Not a problem at all -- if only Corel gave free stuff to all the peer 
> support.  Even if they did, I would still be waaaaaaaaaaaaaaaaaay down the

> line of people who are great at helping out in this area.  Also check 
> www.wpuniverse.com   it's a great resource
>
> Cheers,
>
> Pix
>