Combobox and laptops

I was told by few clients that my app does not work proper on  laptop. When 
they try to select option (with mouse) from (any) combobox, the app freezes. 
However, it works when selection is made from keyboard in it works normal on 
PC.

I should appreciate any suggestion to solve the problem.

Anton Klepec

www.akc.si

In article <vIPtID6bIHA.1188@news-server>, finance@akc.si says...
> I was told by few clients that my app does not work proper on  laptop. When

> they try to select option (with mouse) from (any) combobox, the app
freezes. 
> However, it works when selection is made from keyboard in it works normal
on 
> PC.
> 
> I should appreciate any suggestion to solve the problem.
> 
> Anton Klepec
> 
> www.akc.si
> 

Anton,

Which version of Windows do your clients have? Which version of dBASE 
are you using to make these programs? Which version of the dBASE runtime 
are you deploying with your application (if it is different from the 
version you use to create the programs)?

Was the program working successfully in the past on those specific PCs 
or have they just installed your software recently and encountered this 
problem?

-- 
Geoff Wass [dBVIPS]
Montréal, Québec, Canada

.|.|.|        dBASE info at http://geocities.com/geoff_wass       |.|.|.
.|.|.| ---------------------------------------------------------- |.|.|.

I use dbplus version 2.5.0.0.  and I also distribute runtime version 
2.5.0.0. My clients use Windows XP professional.

 It happend once on my PC that I have the same problem just after installing 
acrobat reader version 8. I solved the problem by deinstaling acrobat reader 
ver. 8. However  that was not the only problem with my PC (for example, I 
cannot open Events in Inspector in DB5.7 on any of the 3 PCs that was bought 
a year ago) and I was sure that the reason is a kind of incompatibility of 
hardware that causes the problem.

I have few hundred instalation of my app and I know that some instalations 
are on lap tops and work  without problem.  So far I have no complaints 
about combobox on any instalation on PC or on server.

 In the last 2 months I got 2 complaints and one of the customer deinstaled 
acrobat reader 8 without any succes. They have also problem with installing 
the program. The install program did not install dbplus until they typed 
ctlr+alt+del and before exiting dbplus was installed.

Anton Klepec



"Geoff Wass [dBVIPS]" <gswassREMOVE_ME@attglobal.net> je napisal
v sporocilo 
news:MPG.2220236b31919da0989efe@news.dbase.com ...
> In article <vIPtID6bIHA.1188@news-server>, finance@akc.si says...
>> I was told by few clients that my app does not work proper on  laptop.

>> When
>> they try to select option (with mouse) from (any) combobox, the app 
>> freezes.
>> However, it works when selection is made from keyboard in it works
normal 
>> on
>> PC.
>>
>> I should appreciate any suggestion to solve the problem.
>>
>> Anton Klepec
>>
>> www.akc.si
>>
>
> Anton,
>
> Which version of Windows do your clients have? Which version of dBASE
> are you using to make these programs? Which version of the dBASE runtime
> are you deploying with your application (if it is different from the
> version you use to create the programs)?
>
> Was the program working successfully in the past on those specific PCs
> or have they just installed your software recently and encountered this
> problem?
>
> -- 
> Geoff Wass [dBVIPS]
> Montréal, Québec, Canada
>
> .|.|.|        dBASE info at http://geocities.com/geoff_wass       |.|.|.
> .|.|.| ---------------------------------------------------------- |.|.|.
> .|.|.|             IT Consultant http://Geoff_Wass.com            |.|.|. 

In article <kHdl9PacIHA.312@news-server>, anton@akc.si says...
> I use dbplus version 2.5.0.0.  and I also distribute runtime version 
> 2.5.0.0. My clients use Windows XP professional.
> 
>  It happend once on my PC that I have the same problem just after
installing 
> acrobat reader version 8. I solved the problem by deinstaling acrobat
reader 
> ver. 8. However  that was not the only problem with my PC (for example, I 
> cannot open Events in Inspector in DB5.7 on any of the 3 PCs that was
bought 
> a year ago) and I was sure that the reason is a kind of incompatibility of

> hardware that causes the problem.
> 
> I have few hundred instalation of my app and I know that some instalations

> are on lap tops and work  without problem.  So far I have no complaints 
> about combobox on any instalation on PC or on server.
> 
>  In the last 2 months I got 2 complaints and one of the customer deinstaled

> acrobat reader 8 without any succes. They have also problem with installing

> the program. The install program did not install dbplus until they typed 
> ctlr+alt+del and before exiting dbplus was installed.
> 
> Anton Klepec


Anton,

I do recall some people having combobox problems with (I think your 
version of dBASE PLUS) on Win XP SP1. Upgrading to SP2 solved the 
problem in those cases.

Beyond that, I'm not sure what to suggest. You could use the news group 
archives and Google Groups to check old news group postings about the 
combobox.

The combobox was overhauled for dB+ 2.6.1.2 and a bit more in 2.6.1.3, 
so perhaps an upgrade will help in the long-term. I know I appreciate 
the onChangeCommitted() event.

-- 
Geoff Wass [dBVIPS]
Montréal, Québec, Canada

.|.|.|        dBASE info at http://geocities.com/geoff_wass       |.|.|.
.|.|.| ---------------------------------------------------------- |.|.|.

Thank you, Geoff. I shall try to use both ways.

Anton Klepec

"Geoff Wass [dBVIPS]" <gswassREMOVE_ME@attglobal.net> je napisal
v sporocilo 
news:MPG.2222e69c633b74e6989f14@news.dbase.com ...
> In article <kHdl9PacIHA.312@news-server>, anton@akc.si says...
>> I use dbplus version 2.5.0.0.  and I also distribute runtime version
>> 2.5.0.0. My clients use Windows XP professional.
>>
>>  It happend once on my PC that I have the same problem just after 
>> installing
>> acrobat reader version 8. I solved the problem by deinstaling acrobat 
>> reader
>> ver. 8. However  that was not the only problem with my PC (for example,
I
>> cannot open Events in Inspector in DB5.7 on any of the 3 PCs that was 
>> bought
>> a year ago) and I was sure that the reason is a kind of incompatibility

>> of
>> hardware that causes the problem.
>>
>> I have few hundred instalation of my app and I know that some 
>> instalations
>> are on lap tops and work  without problem.  So far I have no
complaints
>> about combobox on any instalation on PC or on server.
>>
>>  In the last 2 months I got 2 complaints and one of the customer 
>> deinstaled
>> acrobat reader 8 without any succes. They have also problem with 
>> installing
>> the program. The install program did not install dbplus until they
typed
>> ctlr+alt+del and before exiting dbplus was installed.
>>
>> Anton Klepec
>
>
> Anton,
>
> I do recall some people having combobox problems with (I think your
> version of dBASE PLUS) on Win XP SP1. Upgrading to SP2 solved the
> problem in those cases.
>
> Beyond that, I'm not sure what to suggest. You could use the news group
> archives and Google Groups to check old news group postings about the
> combobox.
>
> The combobox was overhauled for dB+ 2.6.1.2 and a bit more in 2.6.1.3,
> so perhaps an upgrade will help in the long-term. I know I appreciate
> the onChangeCommitted() event.
>
> -- 
> Geoff Wass [dBVIPS]
> Montréal, Québec, Canada
>
> .|.|.|        dBASE info at http://geocities.com/geoff_wass       |.|.|.
> .|.|.| ---------------------------------------------------------- |.|.|.
> .|.|.|             IT Consultant http://Geoff_Wass.com            |.|.|.