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| No audio received when making an outbound call |
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26 Apr 2007 20:48:55 -0700 |
Hello friends,
I have a very simple outbound speech application that contains 1
makecall control, 1 QA control, and 1 disconnect call control.
It simply says "Hello, have a nice day" and then hangs up. I am
starting off small like this so I can get the feel for the sasdk as it
is new to me.
When debugging on the local dev machine utilizing TASim, everything
works fine...
However when I deployed it to my production machine that contains TAS,
TIM, and MSS when my app calls my phone, I hear nothing when picking
up the phone...
I place the URL of the application in a private message queue and that
works fine without an problems.
BUT, when TAS picks up the URL and calls my phone, I do not hear my
recorded prompt playing....
I have no errors in the ETL or event viewer. I am able to place test
calls fine with my TIM with no problems...
These are my specs:
MSS 2004 R2
Diva Server PRI/t1-24
Intervoice TIM
I would appreciate it if somebody can help me resolve this issue as I
need to complete this project very soon.
Thanks!
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| Post Reply
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| Re: No audio received when making an outbound call |
 |
28 Apr 2007 21:37:54 -0700 |
On Apr 28, 9:10 pm, "Marshall Harrison [OCS]"
<marsh...@gotspeech.net>
wrote:
> Make sure that the QA's Play Once property is set to false then let me
know
> what happens.
>
> Marshall Harrison
> Microsoft MVP Office Communications Server
> Gold Systems Inc.
> Phone: (303) 704-9534
> E-mail: marsh...@gotspeech.net
> Web:http://GotSpeech.Net
> My Blog:http://gotspeech.net/blogs/marshallharrison/default.aspx
>
> <ciscocorvett...@yahoo.com> wrote in message
>
> news:1177645734.993732.60370@b40g2000prd.googlegroups.com...
>
> > Hello friends,
>
> > I have a very simple outbound speech application that contains 1
> > makecall control, 1 QA control, and 1 disconnect call control.
>
> > It simply says "Hello, have a nice day" and then hangs up.
I am
> > starting off small like this so I can get the feel for the sasdk as
it
> > is new to me.
>
> > When debugging on the local dev machine utilizing TASim, everything
> > works fine...
>
> > However when I deployed it to my production machine that contains
TAS,
> > TIM, and MSS when my app calls my phone, I hear nothing when picking
> > up the phone...
>
> > I place the URL of the application in a private message queue and
that
> > works fine without an problems.
>
> > BUT, when TAS picks up the URL and calls my phone, I do not hear my
> > recorded prompt playing....
>
> > I have no errors in the ETL or event viewer. I am able to place test
> > calls fine with my TIM with no problems...
>
> > These are my specs:
>
> > MSS 2004 R2
> > Diva Server PRI/t1-24
> > Intervoice TIM
>
> > I would appreciate it if somebody can help me resolve this issue as I
> > need to complete this project very soon.
>
> > Thanks!
Thanks for your response.
It was a TIM issue... I am using Intervoice's TIM and it was not
configured correctly... Everything works properly now.
Take care,
|
| Post Reply
|
| Re: No audio received when making an outbound call |
 |
Sat, 28 Apr 2007 22:10:19 -040 |
Make sure that the QA's Play Once property is set to false then let me know
what happens.
Marshall Harrison
Microsoft MVP Office Communications Server
Gold Systems Inc.
Phone: (303) 704-9534
E-mail: marshall@gotspeech.net
Web: http://GotSpeech.Net
My Blog: http://gotspeech.net/blogs/marshallharrison/default.aspx
<ciscocorvette98@yahoo.com> wrote in message
news:1177645734.993732.60370@b40g2000prd.googlegroups.com...
> Hello friends,
>
> I have a very simple outbound speech application that contains 1
> makecall control, 1 QA control, and 1 disconnect call control.
>
> It simply says "Hello, have a nice day" and then hangs up. I am
> starting off small like this so I can get the feel for the sasdk as it
> is new to me.
>
> When debugging on the local dev machine utilizing TASim, everything
> works fine...
>
> However when I deployed it to my production machine that contains TAS,
> TIM, and MSS when my app calls my phone, I hear nothing when picking
> up the phone...
>
> I place the URL of the application in a private message queue and that
> works fine without an problems.
>
> BUT, when TAS picks up the URL and calls my phone, I do not hear my
> recorded prompt playing....
>
> I have no errors in the ETL or event viewer. I am able to place test
> calls fine with my TIM with no problems...
>
> These are my specs:
>
> MSS 2004 R2
> Diva Server PRI/t1-24
> Intervoice TIM
>
> I would appreciate it if somebody can help me resolve this issue as I
> need to complete this project very soon.
>
> Thanks!
|
| Post Reply
|
| Re: No audio received when making an outbound call |
 |
Tue, 1 May 2007 08:45:04 -0400 |
I'm glad you got it working.
"nexrad" <ciscocorvette98@yahoo.com> wrote in message
news:1177821474.731671.65280@h2g2000hsg.googlegroups.com...
> On Apr 28, 9:10 pm, "Marshall Harrison [OCS]"
<marsh...@gotspeech.net>
> wrote:
>> Make sure that the QA's Play Once property is set to false then let me
>> know
>> what happens.
>>
>> Marshall Harrison
>> Microsoft MVP Office Communications Server
>> Gold Systems Inc.
>> Phone: (303) 704-9534
>> E-mail: marsh...@gotspeech.net
>> Web:http://GotSpeech.Net
>> My Blog:http://gotspeech.net/blogs/marshallharrison/default.aspx
>>
>> <ciscocorvett...@yahoo.com> wrote in message
>>
>> news:1177645734.993732.60370@b40g2000prd.googlegroups.com...
>>
>> > Hello friends,
>>
>> > I have a very simple outbound speech application that contains 1
>> > makecall control, 1 QA control, and 1 disconnect call control.
>>
>> > It simply says "Hello, have a nice day" and then hangs
up. I am
>> > starting off small like this so I can get the feel for the sasdk
as it
>> > is new to me.
>>
>> > When debugging on the local dev machine utilizing TASim,
everything
>> > works fine...
>>
>> > However when I deployed it to my production machine that contains
TAS,
>> > TIM, and MSS when my app calls my phone, I hear nothing when
picking
>> > up the phone...
>>
>> > I place the URL of the application in a private message queue and
that
>> > works fine without an problems.
>>
>> > BUT, when TAS picks up the URL and calls my phone, I do not hear
my
>> > recorded prompt playing....
>>
>> > I have no errors in the ETL or event viewer. I am able to place
test
>> > calls fine with my TIM with no problems...
>>
>> > These are my specs:
>>
>> > MSS 2004 R2
>> > Diva Server PRI/t1-24
>> > Intervoice TIM
>>
>> > I would appreciate it if somebody can help me resolve this issue
as I
>> > need to complete this project very soon.
>>
>> > Thanks!
>
>
> Thanks for your response.
>
> It was a TIM issue... I am using Intervoice's TIM and it was not
> configured correctly... Everything works properly now.
>
> Take care,
|
| Post Reply
|
| Re: No audio received when making an outbound call |
 |
Thu, 5 Jul 2007 15:52:10 -0700 |
You draw my attention.
Does your Intervoice TIM support SIP? I am looking for an alternate SIP TIM
for my company.
Thanks ahead for your response.
"nexrad" <ciscocorvette98@yahoo.com> wrote in message
news:1177821474.731671.65280@h2g2000hsg.googlegroups.com...
> On Apr 28, 9:10 pm, "Marshall Harrison [OCS]"
<marsh...@gotspeech.net>
> wrote:
>> Make sure that the QA's Play Once property is set to false then let me
>> know
>> what happens.
>>
>> Marshall Harrison
>> Microsoft MVP Office Communications Server
>> Gold Systems Inc.
>> Phone: (303) 704-9534
>> E-mail: marsh...@gotspeech.net
>> Web:http://GotSpeech.Net
>> My Blog:http://gotspeech.net/blogs/marshallharrison/default.aspx
>>
>> <ciscocorvett...@yahoo.com> wrote in message
>>
>> news:1177645734.993732.60370@b40g2000prd.googlegroups.com...
>>
>> > Hello friends,
>>
>> > I have a very simple outbound speech application that contains 1
>> > makecall control, 1 QA control, and 1 disconnect call control.
>>
>> > It simply says "Hello, have a nice day" and then hangs
up. I am
>> > starting off small like this so I can get the feel for the sasdk
as it
>> > is new to me.
>>
>> > When debugging on the local dev machine utilizing TASim,
everything
>> > works fine...
>>
>> > However when I deployed it to my production machine that contains
TAS,
>> > TIM, and MSS when my app calls my phone, I hear nothing when
picking
>> > up the phone...
>>
>> > I place the URL of the application in a private message queue and
that
>> > works fine without an problems.
>>
>> > BUT, when TAS picks up the URL and calls my phone, I do not hear
my
>> > recorded prompt playing....
>>
>> > I have no errors in the ETL or event viewer. I am able to place
test
>> > calls fine with my TIM with no problems...
>>
>> > These are my specs:
>>
>> > MSS 2004 R2
>> > Diva Server PRI/t1-24
>> > Intervoice TIM
>>
>> > I would appreciate it if somebody can help me resolve this issue
as I
>> > need to complete this project very soon.
>>
>> > Thanks!
>
>
> Thanks for your response.
>
> It was a TIM issue... I am using Intervoice's TIM and it was not
> configured correctly... Everything works properly now.
>
> Take care,
>
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| Post Reply
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