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Software Subscription?

Software Subscription?
Mon, 12 Feb 2007 11:07:09 -060
It seems my Software Subscription has expired.  (Would have been nice to 
receive a notice about it).

If I renew now, looks like $49 U.S. will do it, what will I now have 
access to or does it make more sense to wait until I upgrade to the next 
release?

Thanks,  Jim
-- 
Post Reply
Re: Software Subscription?
Mon, 12 Feb 2007 12:55:31 -060
Jim Byrnes wrote:
> It seems my Software Subscription has expired.  (Would have been nice to 
> receive a notice about it).
> 
> If I renew now, looks like $49 U.S. will do it, what will I now have 
> access to or does it make more sense to wait until I upgrade to the next 
> release?

Your subscription may have expired, but your access is probably still in 
place.  There is a grace period, during which you can renew for $45. But 
whether you renew or not, you will get the 2.0 GA when available.  When 
that happens, there will be more info available regarding additional 
updates and enhancements.

Regards,
Bob St.John
Post Reply
Re: Software Subscription?
Mon, 12 Feb 2007 13:08:53 -060
Jim Byrnes wrote:
> It seems my Software Subscription has expired.  (Would have been nice to 
> receive a notice about it).
> 
> If I renew now, looks like $49 U.S. will do it, what will I now have 
> access to or does it make more sense to wait until I upgrade to the next 
> release?
> 
> Thanks,  Jim

Jim

These remarks are taken from the Yahoo eComStation group. This 
discussion is presently going on.

> Someone please explain this to me: I purchased the subscription service
> for eCs 1.2 sometime in 2004. I have been accessing Betazone at Mensys
> and downloading eCS2.0 beta versions until today when I got a notice
> that my subscription had run out. I would like to renew my subscription,
> but I though I would be give a grace period until 2.0 GA is released. If
> I renew will it be a renewal for subscription service for 2.0?
> 
> Martin Rosenfeld


> My understanding of this is that you are entitled to 2.0 when it comes out
> but to continue accessing the beta zone and download betas you must renew
> the subscription. They only recently got things setup to track this.
> 
> Gregg

> I had the same issue a few weeks back.
> 
> To ACCESS the beta-zone now you need to renew, however
> as I understand it you would get the 2.0 anyway ...
> 
> If you DO renew now, the 'start date' for the renewal will
> be reset to the release date of 2.0 once it comes out.
> (at least that is how I understood Joachim, from Mensys :-)
> 
> Regards, JvW

> Better ask Mensys. I, too, was just surprised to visit recently and see
> a notice of termination of my subscription to limited- access Betazone,
> which indeed had expired 70+ days ago.
> 
> I would guess that Mensys is distinguishing, as they have every right
> to, between access to the 1-year delayed eCS 2GA, and access to
> everything else.
> 
> HPT

> A subscription is for a period of time. In thie case, one year. It is
> not for a specific version of the product. Although the user is
> required to have a license for the current supported version before
> purchasing a subscription.
> 
> 
> Regards,
> Bob St.John
> Serenity Systems International

> The subscription provides access to enhancements at no
> additional charge during the period of the subscription. Support
> remains at no charge for the current, supported product.
> 
> Regards,
> Bob St.John
> Serenity Systems International

> Bob:
> 
> Hope all is well for you and the company. I'll interpret Gregg:
> 
> 1. He, (like me, and based on postings from you a while back) expects
> 2.0GA just because he (like me) purchased a 1 years support subscription
> 14-15 months ago on the expectation the 2.0GA would be out 2Q06 or 3Q06.
> 
> 2. He, (like me) appreciates that Lucide releases since the expiration
> of his timed subscription were a free, unearned benefit, a free ride,
> after subscriptions lapsed.
> 
> 3. Inasmuch as support licenses give the user access to released
> products, Gregg, and perhaps most of us, view his (our) purchase of
> those licenses as financing (a portion of) development costs. Hence, he
> refers to supporting eCS. Everyone on this list has been around long
> enough to know that when a software developer includes the future GA
> release with the current alpha or beta it is selling, that the customer
> is financing by subscription the development of that release, as would a
> venture capitalist, bank, etc. Users on list are not, like company
> managers, using support agreement purchases to allocate resources to a
> budget line so that $$ is available to purchase an upgrade, should one
> be announced before a new budget is approved.
> 
> 
Post Reply
Re: Software Subscription?
Mon, 12 Feb 2007 21:33:18 -060
Bob St.John wrote:
> Jim Byrnes wrote:
>> It seems my Software Subscription has expired.  (Would have been nice 
>> to receive a notice about it).
>>
>> If I renew now, looks like $49 U.S. will do it, what will I now have 
>> access to or does it make more sense to wait until I upgrade to the 
>> next release?
> 
> Your subscription may have expired, but your access is probably still in 
> place.  There is a grace period, during which you can renew for $45. But 
> whether you renew or not, you will get the 2.0 GA when available.  When 
> that happens, there will be more info available regarding additional 
> updates and enhancements.
> 
> Regards,
> Bob St.John
> Serenity Systems International

Bob,

Thanks for the reply.  I guess I forgot the terms of the subscription I 
didn't realize I was eligible for the GA.  I would like access to the 
betazone now that I have a little free time so I guess I will just renew 
now.

Regards,  Jim

-- 
Post Reply
Re: Software Subscription?
Mon, 19 Feb 2007 08:25:44 -050
Bob St.John wrote:
> Jim Byrnes wrote:
>> It seems my Software Subscription has expired.  (Would have been nice 
>> to receive a notice about it).
>>
>> If I renew now, looks like $49 U.S. will do it, what will I now have 
>> access to or does it make more sense to wait until I upgrade to the 
>> next release?
> 
> Your subscription may have expired, but your access is probably still in 
> place.  There is a grace period, during which you can renew for $45. But 
> whether you renew or not, you will get the 2.0 GA when available.  When 
> that happens, there will be more info available regarding additional 
> updates and enhancements.
> 
> Regards,
> Bob St.John
> Serenity Systems International

I renewed my software subscription when it was due to expire in December 
2006.  Suddenly today - it shows my subscription expired!  Something is 
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